Top Healthtech Customer Success & Experience Jobs in Austin, TX

The Customer Success Manager ensures customer satisfaction by identifying churn risks, engaging customers through structured outreach, and optimizing product usage, leading to improved customer adoption and success.

The Customer Success Manager optimizes client relationships by driving product adoption, enhancing efficiency, and mitigating risks while increasing ROI through strategic engagement and support.

The Executive Support Associate provides high-level administrative support to the CEO and leadership team, managing schedules, coordinating meetings, supporting projects, and ensuring efficient operations.

As an Associate Mapping Specialist, you'll provide technical support and training on EP mapping and navigation systems while helping meet sales objectives in the Cardiac Ablation Solutions business.

As a Software Support Specialist I, you will provide inbound technical support to clients, document calls in the CRM, troubleshoot software issues, and create knowledge bases to assist clients.

As a Solutions Consultant, you will guide employer prospects on Individual Coverage Health Reimbursement Arrangements, analyzing needs and delivering strategic recommendations while collaborating with various departments.

The Foot & Ankle Sales Associate will assist sales representatives, educate staff on products, manage inventory, and ensure product availability for surgeries in the assigned territory.

The National Applications Specialist supports laboratory automation systems implementation, troubleshooting, and training across various customer functions.

Own merchant onboarding and integrations for enterprise partners: design onboarding plans, manage timelines and testing, act as technical POC for payment and API integrations, ensure HSA/FSA compliance, and drive successful launches and post-launch support.

The Customer Success Manager will build and maintain high-value customer relationships, drive retention and education, influence product development, and collaborate cross-functionally to enhance customer experiences.