Top HR Tech Customer Success & Experience Jobs in Austin, TX

The Senior Content & Audio Producer creates engaging story-driven audio and written content for the Academy clients, manages a podcast, and ensures high-quality learner experiences.

The Client Manager will manage client relationships for business insurance, providing service, resolving issues, and ensuring satisfaction.

The role focuses on driving new business development in the govtech SaaS sector, managing sales cycles, delivering demos, and collaborating with teams to meet sales goals.

As an Enterprise Customer Success Manager, you will manage relationships with enterprise accounts, driving adoption and growth through strategic account planning and cross-functional collaboration, while ensuring customer satisfaction and success.

The Customer Success Manager will nurture client relationships post-sale, drive engagement, retention, and growth through strategic account management and collaboration with cross-functional teams.

Responsible for maintaining IT systems, managing back-end platforms, and supporting end-user devices including computers and printers.

The Knowledge Management & Enablement Specialist supports internal operations by driving knowledge management roadmaps, implementing learning programs, and fostering a collaborative culture to enhance employee development and performance.

The role involves acting as a strategic partner to agency teams, driving growth through data-backed strategies, analyzing performance, and enhancing product adoption.

As a Leave Specialist, you will manage employee leave from start to finish, ensuring accurate communication and collaboration with various stakeholders while providing personalized support.

Lead and manage a Customer Success team, coach CSMs, oversee renewals and expansions, manage escalations, and ensure process adoption.