Top Senior Level Healthtech Customer Success & Experience Jobs in Austin, TX

The WFI Senior Consultant delivers productivity solutions for GE HealthCare clients, improving outcomes in healthcare settings through advisory and technology, including mentoring team members and managing project engagements.

The SVP, Director of Client Services oversees client relationships, project management, team leadership, and business development within market access marketing.

The Senior Learning Designer creates and delivers training solutions for IT associates, leveraging adult learning theory and instructional design best practices to enhance skill development and performance.

The Senior Client Operations Specialist ensures exceptional operational support for clients by managing inquiries, resolving issues, and enhancing client satisfaction through proactive relationship management and process improvements.

The Director of Account Management will lead a team to manage strategic partnerships with healthcare plans, ensuring client satisfaction and operational excellence.

Lead the Technical Support Team, handle escalated client issues, document solutions, and provide exceptional customer support to ensure satisfaction and technology improvement.

The Clinical Liaison at CareDx supports transplant centers and patients by coordinating logistics, resolving inquiries, and improving workflows. This role requires interaction with healthcare professionals and maintaining compliance with regulations.

The Partner Technical Solutions Manager will ensure the technical success and support of reseller partnerships, oversee integrations, troubleshoot issues, and lead technical documentation.

As a Solutions Engineer, you'll tailor solutions for clients, leading presentations and demos while collaborating with sales and product teams to improve care and documentation workflows.

The Account Principal is the primary liaison for self-insured clients, developing strategies for growth, managing budgets, fostering client relationships, and leading a team to achieve healthcare goals.