Top Senior Level Healthtech Customer Success & Experience Jobs in Austin, TX

The Account Director manages customer relationships, ensures customer satisfaction, drives revenue growth, and develops strategic account plans. Responsibilities include mentoring, communicating company vision, and monitoring overall customer health.

Lead customer support and revenue cycle management operations, leveraging AI to enhance user experience and ensure operational efficiency. Develop strategic plans and performance metrics while overseeing team performance and compliance standards.

As a Senior Account Manager, you will strengthen relationships with corporate veterinary partners, strategize account growth, collect product feedback, and adapt to market changes, all while representing Vetcove's value effectively.

As a Customer Experience Lab Technician, you will provide real-time support to clinicians, assist in treatment planning, and facilitate communication between doctors and lab teams, leveraging your expertise in dental design workflows.

Conduct clinical record reviews and data analysis to identify process improvements and educate clients on best practices; participate in product audits.

The Strategic Accounts Director is responsible for retaining and upselling major clients, collaborating with teams to enhance client experience and drive performance metrics while ensuring strategic value delivery.

As an Account Manager, you will manage provider relationships, ensure compliance with regulations, drive outreach programs, and optimize healthcare practices to enhance provider performance.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Medical Science Liaison will educate healthcare providers on Tempus oncology products, support commercial objectives, and maintain KOL relationships.

The Senior Clinical Data Manager oversees clinical trial databases, ensures data quality, and acts as a liaison between eClinical and sponsor personnel, managing data management tasks across projects.