Top Software Customer Success & Experience Jobs in Austin, TX

The role involves providing advanced technical support, mentoring junior engineers, creating documentation, and collaborating with product teams to improve customer experience and troubleshoot complex issues.

The Business Services Specialist II coordinates training sessions, manages schedules, provides customer service, and ensures effective communication with clients and teams.

The Business Services Specialist II coordinates training sessions, manages client training schedules, ensures excellent customer service, and provides feedback for process improvements.

The Strategic Renewals Manager will execute renewal strategies to exceed targets, negotiate contracts, manage pricing, and collaborate with various teams.

The Senior Digital Customer Success Strategy Manager will develop AI-powered customer success strategies, manage CS teams, and improve key performance metrics such as retention and product usage.

Lead the strategy and execution of internal communications globally, fostering company culture and ensuring alignment with business goals. Collaborate with leadership to drive engagement and manage communications across various platforms.

The Partner Technology Strategist will support Solution Sales by providing technical expertise, leading customer workshops, and collaborating with sales and product management to guide revenue growth.

As a Service Offering Automation Intern, you'll develop AI-powered solutions to enhance Sales teams' effectiveness and efficiency in service delivery.

The Engagement Manager oversees project management and sales efforts, ensuring successful solution delivery, client relations, and team mentorship while managing project financials and documentation.

The Customer Success Manager will partner with sales and product teams to enhance customer experience, oversee onboarding, address customer needs, and drive product adoption and expansion opportunities.

The Partner Success Manager manages relationships with strategic partners, focusing on upselling contracts, customer satisfaction, and revenue growth. Responsibilities include account management, compliance, and collaboration with sales and customer success teams.

As a Customer Support Specialist, you will engage with customers via phone, email, and chat to provide outstanding support, manage ticket queues, and ensure a positive experience.

The Sales Development Representative builds sales pipeline, meets quotas, and ensures a great customer experience through effective communication and prospecting.