Top Software Customer Success & Experience Jobs in Austin, TX

The Solution Specialist drives customer acquisition and manages onboarding, focusing on ensuring customer success within the first 90 days. Responsibilities include consultative sales, onboarding training, customer retention, and cross-functional collaboration.

The Community Manager, Digital is responsible for building and managing a vibrant digital community, engaging customers, moderating discussions, developing strategies for engagement, and working cross-functionally to enhance community quality and outcomes.

The Business Analyst Intern will support data analysis, client migration processes, create dashboards, and improve workflow efficiency in a fast-paced environment.

The Lead Account Manager will manage senior client relationships, drive revenue growth through strategic initiatives, and provide mentorship while analyzing data to influence campaign strategies.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

The Senior Solutions Consultant will drive complex deals, provide technical solutions, mentor peers, and build reusable assets while collaborating with sales and technical teams.

Support travelers' needs by providing exceptional travel assistance, managing bookings, and ensuring customer satisfaction through effective communication.

The Client Program Manager oversees Capital Management implementations, ensuring client satisfaction, managing projects, and fostering client relationships for ongoing success.

Manage client portfolios focusing on retention and growth, analyze business spending, and build relationships to serve as a trusted advisor.

As a Client Success Associate, manage daily operations for client accounts, including load building, scheduling, and tracking shipments while maintaining communication with customers and carriers.