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Top Software Customer Success & Experience Jobs in Austin, TX
Artificial Intelligence • Cloud • Security • Software
The Technical Advisor will engage with accounts to improve usage of SonarQube, understand technical challenges, promote clean code practices, and aid customer satisfaction through effective communication and technical strategies.
Top Skills:
DevOpsSonarqube
Computer Vision • Hardware • Machine Learning • Robotics • Software
The Field Service Engineer is responsible for robot operation, maintenance, repairs, and spare parts management, ensuring system uptime and training team members while collaborating with cross-functional teams.
Top Skills:
Automation EquipmentCloud-Based PlatformsFleet Management SystemsIotJira Service ManagementLinuxPlot JugglerR-VizRosSoldering
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
The Customer Success Manager engages clients to foster product adoption, oversees onboarding and large-scale implementations, advocates for customer needs, and collaborates with product teams.
Top Skills:
Saas Applications
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software
Manage enterprise customers to drive adoption, retention, and expansion of LogicMonitor. Onboard and train customers, own escalations, conduct business reviews, coordinate with sales and services, and ensure subscription renewals and customer advocacy.
Top Skills:
Ai ToolsCloud ComputingInfrastructure MonitoringLogicmonitormacOSNetworkingSaaSWindows
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager ensures client satisfaction by building relationships, advising on SailPoint solutions, and monitoring account performance to drive success and value.
Top Skills:
IdentityiqSailpoint Products
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Cloud • Information Technology • Software
The Digital Customer Success Manager supports customers through digital engagement, monitors health metrics, drives retention, and resolves product usage issues.
Top Skills:
ChurnzeroCrm SystemsCustomer Success PlatformsGainsightSaas Applications
Cloud • Software
Lead a team of Solutions Engineers at Cisco, providing technical sales leadership, enhancing team collaboration, and driving customer interactions with ThousandEyes technology.
Top Skills:
AIApplication TechnologiesNetworkingPerformance Analysis Solutions
Healthtech • Information Technology • Security • Software • Cybersecurity
The Manager, Customer Success Engineering oversees Customer Success Engineers, driving customer engagement strategies, operational processes, and team development to enhance overall customer success and retention.
Top Skills:
CitrixWindowsMobile Device ManagementSalesforceVMware
Big Data • Information Technology • Software • Analytics • Energy
As an Owner Relations Agent, you'll manage owner inquiries regarding revenue and land issues, build client relationships, and support customer needs through effective communication and multitasking.
Top Skills:
MS OfficeOil And Gas Software
Legal Tech • Real Estate • Security • Software • Cybersecurity • PropTech
Manage a portfolio of enterprise and mid-market accounts, identifying upsell opportunities, executing renewals, and ensuring customer satisfaction and growth through strong relationships and strategic guidance.
Top Skills:
AIGainsightSalesforce
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