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Top Artificial Intelligence IT Support & Helpdesk Jobs in Austin, TX
Artificial Intelligence • Internet of Things • Semiconductor
The Regional Service Delivery Analyst manages critical issues, providing technical support and coordinating service delivery to ensure effective incident management and user satisfaction.
Top Skills:
ItilItsm PlatformsServicenow
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.
Top Skills:
AnsibleAutopkgAWSAzureDockerEndpoint Management SystemsFleetdmGCPGoGoogle WorkspaceIntuneJAMFKubernetesMunkiPythonSaltstackTerraform
Artificial Intelligence • Blockchain • Professional Services • Security • Consulting • Cybersecurity • Defense
Trail of Bits seeks an IT Operations Engineer to manage IT infrastructure, enhance security compliance, and improve the technology experience for a remote cybersecurity team. Responsibilities include endpoint management, identity & access management, cloud infrastructure oversight, automation of tasks, and maintaining comprehensive documentation.
Top Skills:
1PasswordBashCrowdstrike FalconGitGoogle WorkspaceJamf ProLinuxmacOSMicrosoft EntraPythonVantaWindows
Artificial Intelligence • Hardware • Healthtech • Software
Provide Tier 2 remote technical support and network assessments for hardware and software solutions. Triage escalations from Tier 1, engage customers and internal teams, maintain documentation, monitor network performance, and assist Senior Engineers with custom requirements and deployment best practices.
Top Skills:
BashCommand-Line InterfacesFirewallsiOSLinuxmacOSNetwork Monitoring ToolsPythonRoutersSwitches
Artificial Intelligence
The Associate Engineer role involves hardware and software testing, customer support, inventory management, project management, and collaboration with developers for system configuration.
Top Skills:
LinuxWireshark
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Artificial Intelligence • Software
Lead the build and operation of a 24/7 NOC and incident management function: design staffing and MSP models, run incident bridges, enforce SLAs, onboard datacenter domains, drive runbook quality, manage carrier/vendor ticket lifecycles, and deliver operational metrics and post-incident learning.
Top Skills:
AlertmanagerBms/ScadaGrafanaIncident.IoOpsgeniePagerdutyPrometheusServicenowVictoriametrics
Artificial Intelligence • Information Technology • Software • Cybersecurity
The IT Systems Administrator will manage endpoint and identity access, ensure compliance with security standards, and support IT operations in a startup environment.
Top Skills:
AWSAzure Active DirectoryEdr ToolingExchangeJAMFMicrosoft 365SharepointTeams
Artificial Intelligence • Healthtech • Information Technology • Software • Database • Analytics
Lead implementation and support of Epic EHR system, optimizing workflows, mentoring teams, troubleshooting issues, and ensuring compliance with SLAs.
Top Skills:
Epic Ehr SystemItil Processes
Artificial Intelligence • Information Technology • Consulting
Lead the L3 hardware support for GPU-dense datacenter infrastructure, managing high-severity incidents, team building, and vendor escalations.
Top Skills:
BashDcgmiGpu Server PlatformsLinuxNvidia-SmiPython
Artificial Intelligence • Information Technology • Internet of Things
The IT Support Engineer will handle frontline IT support, device management, and identity access workflows, ensuring a seamless employee experience.
Top Skills:
Google WorkspaceOktaSlackWorkspace One
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Top Companies in Austin, TX Hiring Operations & Support Roles
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