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Top Payments Operations & Support Jobs in Austin, TX
Enterprise Web • Fintech • HR Tech • Payments • Social Impact • Software • Financial Services
Provide empathetic, real-time technical support via calls, chat, and email; troubleshoot platform issues, maintain help resources, escalate bugs and enhancement requests to Product, and partner with Customer Success to maximize user outcomes.
Top Skills:
ExcelGoogle SheetsHelp Desk PlatformsLive Chat ToolsLookerTableau
Fintech • Payments • Financial Services
Work remotely in a contact center to monitor and investigate credit/debit fraud cases using Falcon and other tools, handle inbound/outbound member calls, meet performance targets, and maintain product knowledge and reporting. Participate in training and escalate risks to management.
Top Skills:
3270ExcelFalcon Fraud Detection SystemFraud Detection Case Processing ApplicationFtqOutlookSeparate EntitySpringboardStarstationVip Travel Strat QueueWord
Big Data • Food • Mobile • Payments
Review user accounts and transactions to detect fraud using internal tools and SOPs. Make accurate, high-volume case decisions, escalate exceptions, meet productivity and quality KPIs, track time, and work weekends.
Top Skills:
Case Management PlatformsGmailGoogle DocsGoogle SheetsInternal ToolsSlack
Fintech • Machine Learning • Payments • Software • Financial Services
This is a general talent-pool posting for future non-technical roles (HR, Sales, Marketing, Finance, Operations, Audit, and other support functions). Candidates with relevant experience can submit profiles to be considered for suitable openings at VeriPark, a global technology company serving financial institutions.
Top Skills:
AzureDynamics 365Power Platform
Fintech • Payments • Financial Services
Manage client relationships for MEPs, ensuring client retention, and coordinating with various departments for optimal service. Requires extensive 401(k) administration experience.
Top Skills:
401(K) Plan AdministrationMep Service Models
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Fintech • Machine Learning • Payments • Software • Financial Services
Manage operations for Customer Success and Solution Design and Delivery teams, focusing on strategy, systems, analytics, and stakeholder partnership to improve business outcomes.
Top Skills:
Ai ToolsSalesforce
Fintech • Payments • Financial Services
Manage a portfolio of Classified loans, support asset recovery strategies, ensure compliance with regulations, and maintain relationships with business units.
Top Skills:
Banking RegulationsProject Management
Payments • Social Impact • Software • Sports
Join the LeagueApps Talent Community to connect with opportunities in youth sports management. Share your resume for future positions.
Artificial Intelligence • Machine Learning • Other • Payments • Social Impact
The Internal Audit Manager will oversee risk management in cash transfer projects, manage audit teams, drive operational excellence, and ensure proactive fraud prevention and resolution.
Top Skills:
RSQL
Fintech • Payments
The Risk Analyst will manage operational resilience, conduct business impact analyses, develop recovery plans, and ensure compliance with global resilience frameworks.
Top Skills:
Artificial Intelligence PlatformsBcicBusiness Continuity PlanningEverbridgeGeminiGoogle WorkspaceNotebook Lm
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