Top Payments Operations & Support Jobs in Austin, TX

Provide technical support and incident response for enterprise partners using Wise Platform. Troubleshoot and debug REST APIs and SWIFT integrations, analyze logs and databases, respond across email/chat/phone/video, coordinate during high-severity incidents, and share trends with product and engineering to improve the platform.

The Mid-Market Expense Launch Manager will implement Navan Expense solutions, train Account Management, and partner cross-functionally for successful launches and client engagement.

The Work Design Architect at Upside leads the design of the R&D Operating Blueprint to enhance organizational decision-making and processes, focusing on AI integration to improve systemic efficiency.

Lead a team of Customer Advocacy Associates to resolve complex escalations, own QA and vendor performance, manage SLAs/KPIs, drive cross-functional initiatives, analyze complaint trends, and implement scalable process and product improvements to enhance customer outcomes and reduce complaint rates.

Lead and develop a Platform Enablement team that bridges client-facing organizations and Engineering. Oversee escalation governance, triage efficiency, documentation strategy, telemetry-driven advocacy, process automation, and GenAI adoption to reduce MTTR and systemic platform friction. Serve as cross-functional translator for stakeholders and drive data-backed improvements to product and infrastructure.

The Senior Registrar Operations Lead ensures operational excellence in Domains by managing escalations, compliance issues, and technical operations across departments, streamlining workflows and enhancing customer experiences.

The Central Texas Team Manager oversees team management, operational efficiency, program success, and recruitment, while fostering a positive work culture.

Method is looking for a Former Founder to help in shaping future opportunities within consumer finance. They encourage submissions for roles aligned with interests and experience, targeting those with leadership backgrounds.

The Senior Salesforce Administrator will manage Salesforce environments, optimize processes, ensure data integrity, lead projects, and mentor junior administrators, partnering with business leaders for effective solutions.

Provide executive support (inbox triage, calendar management, meeting prep, travel logistics) while coordinating CMS publishing, content workflows, design liaison, project trackers, and client communications. Maintain content calendars, perform light editing/proofreading, compile analytics snapshots, and ensure timely delivery across editorial and client campaigns.