Top Financial Services IT Support & Helpdesk Jobs in Austin, TX

Manage the Microsoft services team, oversee cloud administration, provide technical support, mentor team members, and ensure compliance with standards.

As a Staff IT Engineer, you will improve Circle's enterprise IT systems, manage critical platforms, and drive automation initiatives while ensuring high-quality IT services and executive-level support.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

The Senior Analyst will provide escalated support for enterprise applications, monitor performance, collaborate with stakeholders, and manage incident and change processes.

Lead and mentor the trading support team while managing performance and reliability of trading systems. Responsibilities include automation, incident management, and collaboration with traders and engineers to resolve production issues.

The ITSM Administrator will enhance the ITSM platform by configuring workflows, managing integrations, and ensuring effective service delivery based on ITIL best practices.

The System Administrator will manage and maintain internal infrastructure, ensuring high uptime and supporting trading operations, including hardware and software provisioning and management.

Support, maintain, and optimize endpoint environments, deploy software updates, troubleshoot issues, and ensure security compliance for all organizational endpoints.

The Help Desk Manager will oversee the help desk team, ensure high-quality support services, manage operations, and drive continuous improvement for customer experience.