Top Financial Services IT Support & Helpdesk Jobs in Austin, TX

The IT Support Analyst I provides first-level technical support to employees and clients, troubleshooting issues via phone, chat, and email, and follows up on service requests using incident management processes.

As the point of escalation for Endpoint Management, this role involves troubleshooting, software installations, system configurations, vendor interactions, and training staff while ensuring system availability.

Provide technical and functional support for business applications, troubleshoot issues, perform root cause analysis, and collaborate with teams to enhance systems and processes.

The IT Support Specialist will manage internal IT operations, provide user support for hardware and software, handle IT ticketing, and assist in license management and procurement while ensuring security best practices are followed.

The Junior IT Administrator role at Ondo Finance involves managing identity and access systems, supporting SaaS applications, and providing Tier 1 to 2 IT support across various platforms.

The IT Manager will build the IT function at Oscilar, manage corporate IT processes, resolve technical issues, and ensure compliance with frameworks.

As an IT Operations Engineer, you will manage IT operations across multiple companies, handling identity management, SaaS platforms, and automations to optimize processes and support users effectively.

Lead a distributed application support team to install, configure, troubleshoot, and maintain LOB applications across environments; manage incident response, on-call rotation, ticketing workflows, vendor coordination, RCA, reporting, and team development to meet compliance-driven SLAs.

Provide first-line IT support for hardware, software, and connectivity issues. Troubleshoot devices, assist with user account management, and help onboard/offboard employees while delivering excellent customer service.

Lead and coordinate incident response and outages across production systems, manage communication with stakeholders, log incidents and KPIs, perform root cause analysis, drive preventative actions, and support ITSM/change control processes while participating in a 24/7 on-call rotation.