Top Legal Tech Operations & Support Jobs in Austin, TX

The Litigation Docketing Specialist manages docketing requests and deadlines, verifying accuracy, communicating with case teams, and generating reports while adhering to guidelines.

Provide live technical support for Maggie court reporting product: triage and resolve product, hardware, network, and audio issues via tickets, calls, and chats; coordinate escalations to IT and engineering; file bug reports; maintain knowledge base; take on-call shifts for P0 incidents; build runbooks and hardware kits.

Lead and develop a remote calendar operations team, design staffing and scheduling models, audit and improve workflows, track key metrics (transcript delivery, response times, compliance), and act as escalation point while partnering cross-functionally to optimize end-to-end scheduling and vendor relationships.

No specific responsibilities or duties are listed in the posting. The description contains company overview, equal employment statements, accommodation and privacy information, and applicant warnings; job-specific duties and qualifications are not provided.

Lead administration and automation of firm-wide bonus programs (attorney, case manager, staff, incentives). Own Spiff platform and team, drive integrations (UKG, Salesforce, NetSuite), improve processes, partner with controllers, HR, payroll, and finance, and brief executives on bonus metrics and exceptions.

Serve as the nominal local director for a Korean company, assist with identity verification for banking, tax, and platform processes, and support Coupang onboarding and basic compliance. Provide phone, SMS, and video verification help and relay information in Korean as needed.

The Office Administrator will manage daily operations, oversee office staff, support firm initiatives, handle recruitment, training, and act as a liaison with various departments.

The Operations Associate will provide administrative assistance and operational support, manage communications, perform data entry, and organize meetings.

Manage day-to-day operations for the Central Region Captain; supervise regional support staff; oversee administrative functions, hiring for non-sworn staff, policy interpretation, and coordinate program implementation across area commands.

Provide first-line support for the client portal and Salesforce-integrated systems: triage and resolve tickets, troubleshoot access/permissions/integrations, maintain case documentation, generate support metrics and reports, escalate issues, and improve support processes and knowledge base to enhance client experience.