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Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
Lead strategic onboarding for up to eight enterprise customers, translating objectives into implementation plans, managing milestones in Gainsight and monday.com, advising stakeholders on scalable programs, enabling product adoption, and ensuring a seamless handoff to Customer Success Managers.
Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
Own strategic customer relationships for mid-market accounts: drive adoption, retention, expansion, run QBRs, manage customer health, configure data automation, track communications in Gainsight and Salesforce, and provide cross-functional product feedback.
Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
Manage end-to-end US payroll, benefits administration, and complex leave cases (FMLA, ADA, STD/LTD, parental leave). Maintain Rippling HRIS accuracy, run audits and reconciliations, support global benefits/leave coordination, produce People reports, ensure compliance, and partner with Finance and vendors to deliver timely, empathetic employee support.

















