Jobs at Arrive Logistics

Analyzes and mitigates operational risks across logistics activities, including accidents, cargo theft, warehousing disputes, hostage loads, and towing incidents. Conducts risk assessments, audits records, ensures regulatory and insurance compliance, identifies trends and root causes, negotiates crisis resolutions, develops mitigation strategies, trains employees, and drives continuous workflow improvement.

Own pricing for partial truckload, refrigerated LTL, and expedited freight bids. Review shipment and market data, determine appropriate modes and capacity assumptions, build pricing files, apply margins, validate carrier costs, and submit accurate RFPs on deadline. Partner with Business Development, carrier sales, and strategy teams, communicate bid recommendations, track award results, and improve pricing tools and processes.

Lead Arrive Logistics’ enterprise security strategy, operations, incident response, vulnerability management, cloud and identity security, application security, third-party risk, AI governance, and audit readiness. Manage the MDR relationship, establish security standards, improve team capabilities, oversee SOC 2 and broader compliance preparation, and communicate security posture and risk to executives, auditors, and business leaders.

Leads the development of Arrive Logistics’ management development strategy, focusing initially on Sales Managers. The role studies top-performing leaders, builds scalable training and coaching programs, partners with sales and Employee Success teams, measures impact on performance and retention, and expands the coaching model across the organization.

Manages accounts receivable and delivery-to-cash processes for assigned customers. Responsibilities include customer onboarding, invoicing, documentation, EDI accuracy, accessorial billing, payment discrepancy resolution, collections support, account health monitoring, reporting, and SOP development. The role partners with sales, operations, cash application, and customers to resolve billing issues, improve processes, and ensure timely and accurate payments.

Processes cargo claims from filing through resolution under Claims Lead guidance. Reviews documentation, researches evidence, processes customer payments and carrier deductions, communicates with carriers, insurers, and customers, and collaborates with sales, customer service, carrier representatives, and accounting. Develops knowledge of transportation regulations, insurance policies, claims requirements, financial transactions, risk analysis, and business operations.

Leads client success for a fresh-produce logistics vertical, managing shipper accounts and coaching Client Success Representatives. Oversees refrigerated shipment tracking, cold-chain issues, onboarding, performance reviews, retention, renewals, and growth. Collaborates with sales, carrier procurement, operations, claims, and accounting teams to resolve disruptions, billing discrepancies, and service issues while improving produce freight processes and client outcomes.

Leads classroom and floor training, early talent development, coaching, management development, and retention initiatives. Oversees trainers and rotational programs, identifies performance risks, modernizes learning delivery, builds management pipelines, and measures training impact through retention, ramp time, productivity, and leadership outcomes. Partners across sales, operations, and management development teams while shaping strategic learning programs across multiple offices.

Manages Mexico and cross-border customer accounts within a 3PL environment. Responsibilities include coordinating pickup and delivery appointments, tracking shipments, managing accessorials and transloads, monitoring awarded lanes and capacity, maintaining profitability, reviewing KPIs, and driving continuous improvement. The role collaborates with customers, carriers, sales, and internal teams while handling FDA and SAGARPA border processes and resolving operational issues.

Leads federal, state, and local corporate tax compliance, ASC 740 tax provision calculations, tax account reconciliations, disclosures, indirect tax coordination, tax planning, and audit support. Partners with Accounting, Legal, Treasury, leadership, and external advisors to manage tax obligations and identify opportunities. Drives tax process automation, ERP and tax technology improvements, legislative impact analysis, and data integrity initiatives across a growing, multi-entity organization.

The Senior Carrier Account Representative establishes relationships with carriers, analyzes market conditions, and manages logistics for clients, ensuring optimal service delivery.

The Business Development Representative will support business growth by managing client accounts, providing logistic solutions, and developing customer relationships in a collaborative environment.

As a Carrier Account Representative, you'll establish and grow relationships with carrier partners, manage accounts, and enhance customer service skills while focusing on achieving KPIs and completing industry certifications.

As a Senior Business Development Representative, you will prospect and acquire clients, expand service offerings, and collaborate with teams to drive growth in logistics solutions.

Own pricing for partial truckload, refrigerated LTL, and expedited freight bids. Analyze shipment and market data, establish lane costs and capacity assumptions, apply margins, validate carrier capacity, and submit accurate customer RFPs on deadline. Partner with Business Development, carrier sales, and strategy teams while tracking bid outcomes and improving pricing tools and processes.