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Marketing Tech • Mobile • Software
Manage complex customer escalations and drive process improvements for the Escalation Management function. Collaborate cross-functionally and develop comprehensive action plans to enhance customer satisfaction and operational efficiency.
Marketing Tech • Mobile • Software
This role involves providing advanced email deliverability support, analyzing performance metrics, and collaborating with internal teams to enhance customer email programs.
Marketing Tech • Mobile • Software
Manage relationships with enterprise customers by focusing on renewals, feature adoption, and strategizing for their success. Collaborate with teams to provide a seamless customer experience and drive satisfaction and retention.