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The Implementation Manager will lead the onboarding of customers in the Title Industry to Closinglock's platform, ensuring projects are completed efficiently and with high customer satisfaction. Responsibilities include creating implementation plans, training clients, coordinating with internal teams, and continuously improving the onboarding experience.
The Customer Support Representative will provide excellent customer service by troubleshooting issues, responding to inquiries, and ensuring customer satisfaction. Responsibilities include managing customer inquiries across various communication channels and collaborating with development and product teams to resolve more complex issues.
The Sales Development Representative will initiate client relationships and set meetings for Senior Sales executives. Key responsibilities include engaging with potential clients via multiple channels, building a client pipeline, and preparing for advancement to an Account Executive role. The role emphasizes learning and development within a supportive sales environment.
