Jobs at DealHub

Lead end-to-end customer onboarding for DealHub’s revenue technology platform. Gather business requirements, configure solutions, build integrations, answer customer questions, coordinate internal teams, and manage onboarding projects across time zones. Serve as a trusted customer advisor while ensuring successful implementation, customer satisfaction, and delivery of effective technical and logical solutions.

Leads and scales enterprise customer success for a B2B SaaS company, owning onboarding, implementation, go-live, adoption, renewals, and expansion. Builds executive customer relationships, establishes success frameworks, manages risks and escalations, and partners with Sales, Product, and Support. Mentors Customer Success Managers while personally driving complex customer outcomes and maintaining operational rigor.

The Solution Expert will serve as a technical advisor for customers, overseeing onboarding and implementation processes and customizing software solutions to meet client needs.

As a Pre-Sales Engineer, you'll collaborate with Account Executives, deliver technical expertise, conduct demos, and assist with RFP responses to accelerate sales cycles.

As a Customer Success Manager, you will lead customer onboarding, training, and support, aiming for high satisfaction and retention. Responsibilities include driving value, understanding client objectives, and collaborating with teams to enhance user adoption of the platform.

The PE & VC Partner Manager will develop partnerships with Private Equity and Venture Capital firms, manage relationships, and align partnership goals with platform objectives for growth.

Own the full enterprise SaaS sales cycle for mid-market and enterprise US customers: prospecting, discovery, demos, negotiations, and closing. Engage C-level and multiple stakeholders, collaborate cross-functionally, meet/exceed quotas, and use CPQ/CRM and sales enablement tools to drive revenue.

Own strategic relationships across enterprise SaaS accounts, building executive sponsorship, driving retention and expansion, leading business reviews, and identifying growth opportunities. Develop account plans, stakeholder maps, and success strategies while coordinating with Sales, Customer Success, Product, Support, and leadership. Serve as a senior escalation point, promote customer advocacy, and communicate account health, risks, engagement, and expansion opportunities.