PNC Bank
PNC Bank Career Growth & Development
Frequently Asked Questions
PNC offers a flexible and growth-oriented environment where employees can build long-term careers through continuous learning, internal mobility and performance-based advancement. The company invests in development through education benefits, mentorship, certifications, and training programs that help employees expand their skills and progress over time.
Career growth is also supported by the company’s scale and structure. With multiple business lines—including Retail Banking, Asset Management, Corporate & Institutional Banking, and Technology—employees have the opportunity to move across roles and explore different career paths without leaving the organization.
PNC operates in a dynamic environment where roles evolve alongside business needs, particularly in areas like technology, data and innovation. Employees are encouraged to take on new challenges, upskill and reskill, work across teams and continuously develop their expertise.
Advancement is closely tied to performance, with employees highlighting that strong contributions can lead to new opportunities and progression within the company.
Employee Perspective
“PNC encourages continuous learning with formal and informal options, so employees can obtain specific degrees or certifications through Guild, explore new tools on a lunch hour or brush up on communications skills using internal or industry-partner learning sites like LinkedIn Learning.”
— Claire Chiasson-Tyler, VP of Architecture IT Strategy and Planning Advisor
At-a-Glance
- Development support: Education benefits, certifications, mentorship
- Internal mobility: Opportunities across multiple business lines
- Learning culture: Continuous upskilling and cross-functional exposure
- Advancement model: Performance-based progression
External Signals
- PNC was named a 2025 Campus Forward Award Winner for its commitment to early career talent and development
PNC supports continuous learning through a mix of formal education programs, on-the-job development, and a culture that encourages curiosity and skill-building. Employees have access to education benefits through Guild, along with mentorship, certifications, and training programs that help them expand their capabilities over time.
Learning is also embedded in day-to-day work. In areas like technology and data, employees are encouraged to stay current with evolving tools and approaches, working across teams and projects that expose them to new challenges and skill sets.
PNC further reinforces development by creating opportunities for employees to explore new areas of interest and build expertise beyond their immediate roles. This includes access to online learning platforms, internal resources and time dedicated to skill development.
Overall, the company promotes a growth mindset where learning is continuous, practical and directly tied to career progression.
Employee Perspective
“I learn something every day I come in, and I’ve been doing this for 30 plus years… Because we touch everything, we’re really able to work with different groups and different teams and build relationships with them.”
— Eric Hunsaker, Site Reliability Engineering Group Manager
At-a-Glance
- Education support: Guild programs, certifications, training
- Learning approach: Hands-on, cross-functional experience
- Resources: Online learning platforms and internal tools
- Culture: Continuous learning and growth mindset
External Signals
- PNC was named a 2025 Campus Forward Award Winner for its investment in developing early career talent
PNC supports employee development through a combination of formal mentorship programs, manager-led coaching, and a broader culture that emphasizes learning and growth. Employees have access to mentorship opportunities, along with training and education benefits, helping them build skills and navigate their career paths within the organization.
Coaching is also embedded in day-to-day work. Leaders are supportive and focused on developing their teams’ skills for both current and future roles, reinforcing a culture where employees receive ongoing guidance and feedback.
In addition, PNC encourages knowledge-sharing and peer learning across teams. Employees often collaborate with colleagues across functions, gaining exposure to different perspectives and expertise, which complements more formal mentorship structures.
Overall, mentorship at PNC is both structured and informal—combining access to programs with real-time coaching and collaboration that supports long-term career growth.
Employee Perspective
“In the Customer Care Center, my leaders show a strong desire to develop their employees’ skills for their current and future roles.”
— Kerry E., Customer Service & Support Supervisor
At-a-Glance
- Mentorship programs: Formal mentorship and development opportunities
- Manager support: Ongoing coaching and skill development
- Peer learning: Cross-functional collaboration and knowledge-sharing
- Growth focus: Development tied to long-term career progression
External Signals
- PNC was named a 2025 Campus Forward Award Winner for its commitment to developing and retaining early career talent
PNC Bank Employee Perspectives
PNC encourages continuous learning with formal and informal options, so employees can obtain specific degrees or certifications through Guild, explore new tools on a lunch hour or brush up on communications skills using internal or industry-partner learning sites like LinkedIn Learning.
All the promotions I got were performance-based. I didn’t apply for anything. I really liked the people and was able to do exactly what I went to school for — machine learning. Fraud is very postured for career growth.
I started branding myself to do special, high-level initiatives. I also took advantage of the many educational opportunities that PNC offers. There are always courses and resources available to step up your game and learn new things.
On career growth for herself and her team:
"I have the mindset that if I train them and they do well and go somewhere else in the bank, I’ve done a good job. Developing others is just as important as self-development. It’s one of the great things about being a manager."
People starting their careers should think about coming to PNC because the mentorship is there, and so is the trust. They get to work on important things early. People here are willing to help you learn something with real-world impact.
What People Are Saying About PNC Bank
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Training & Education Access: PNC University (PNCU) provides classroom and online learning, while a Guild partnership offers fully and partially funded degrees and certificates to build current and future-role skills. New managers also receive a structured “Managing at PNC” program, reinforcing a formal learning culture.
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Internal Mobility: Career Advisors, formal development programs, and function pages like the Customer Care Center explicitly position paths to move within and across teams. Corporate reports and career materials highlight internal pathways and examples of employees transitioning into new roles.
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Mentorship & Sponsorship: The Growing Forward Mentoring Program, peer mentors in internships/development programs, and EBRGs expand networks and guidance that support progression. Rotational cohorts and leader access increase practical exposure and sponsorship opportunities.
PNC Bank's Benefits
Allows employees to pursue continuing education during work hours
Hosts Lunch and Learns
Job training & conferences
Offers mentorship program
Provides continuing education stipend
Provides online course subscriptions
Provides paid industry certifications
Provides tuition reimbursement
Promote from within
Provides customized development tracks
