PNC Bank
What's the Company Culture Like at PNC Bank?
Frequently Asked Questions
PNC’s culture is best described as inclusive, values-driven and collaborative, with a strong emphasis on belonging and shared success. The company’s core values — including Customer Focus, Respect, Integrity, and Teamwork — are intended to guide how employees interact, make decisions and support one another across the organization.
Employees experience this culture through programs and practices that reinforce connection and inclusion. Employee Business Resource Groups (EBRGs), open to all employees, provide opportunities for networking, professional development, and engagement with senior leadership, helping employees feel more connected within a large organization.
PNC also integrates purpose into its culture by encouraging community involvement. Through initiatives like PNC Grow Up Great®, employees can participate in volunteer efforts supported by 40 hours of paid volunteer time annually, reinforcing a sense of impact beyond their day-to-day roles.
Leadership plays a key role in shaping the culture by reinforcing values and maintaining a focus on employee engagement and contribution. The organization emphasizes creating an environment where employees can make meaningful contributions while building strong relationships with colleagues and customers.
Externally, PNC’s culture is reflected in recognition for inclusion and workplace practices, including a 100% score on the Disability Equality Index (2024) and inclusion in the Bloomberg Gender-Equality Index (2023).
Employee Perspective
“As someone who’s been at PNC for over 20 years, I can tell you we have an incredible culture that I would best describe as empathetic, inclusive and collaborative. Our people work hard. They support one another and have so many opportunities to grow.”
— Josh Stewart, Head of Talent Acquisition
At-a-Glance
- Culture traits: Inclusive, collaborative, values-driven
- Core programs: Employee Business Resource Groups, volunteer initiatives
- Community impact: 40 hours of paid volunteer time annually
- Leadership style: Values-led, focused on engagement and contribution
External Signals
- 100% score on Disability Equality Index (2024)
- Included in Bloomberg Gender-Equality Index (2023)
- Consistent “Outstanding” Community Reinvestment Act rating since 1977
Collaboration at PNC is rooted in its values of teamwork and respect, with an emphasis on working together to achieve shared goals and support one another across teams. These values guide how employees communicate, solve problems and contribute to business outcomes.
In practice, collaboration is reinforced through cross-functional ways of working. Teams partner across business and technology functions to design, build, and deliver solutions — whether through innovation initiatives like design thinking, data and automation efforts, or technology development.
PNC also supports collaboration through structured approaches such as team-based planning and clearly defined goals, helping align priorities and ensure teams are working toward common objectives.
Connection and knowledge-sharing are further strengthened through Employee Business Resource Groups (EBRGs), which create spaces for all employees to network, exchange ideas and engage with leadership. These groups help extend collaboration beyond immediate teams and foster a broader sense of community across the organization.
Employee Perspective
“The team has an awesome culture of really being open and not afraid to ask tough questions and get honest feedback. I think we’ve developed a culture of ‘let’s focus on fixing what’s wrong and what happened,’ as opposed to finger pointing and placing blame on people.”
— James White, Senior Enterprise Infrastructure Manager
At-a-Glance
- Collaboration style: Cross-functional teamwork and shared ownership
- Ways of working: Team-based planning and goal alignment
- Connection drivers: Employee Business Resource Groups and internal networks
- Guiding values: Teamwork and respect
External Signals
- 100% score on Disability Equality Index (2024)
- Included in Bloomberg Gender-Equality Index (2023)
Employee recognition at PNC is embedded in its values-driven culture, where Performance and Respect guide how contributions are acknowledged and celebrated. The company emphasizes excellence in work while fostering an environment where employees feel valued for their impact on customers, teams and communities.
Recognition is supported through structured programs and ongoing feedback. PNC offers corporate-wide recognition programs designed to celebrate employee achievements and milestones in meaningful ways, alongside regular engagement surveys that help capture employee sentiment and highlight contributions.
Recognition is also closely tied to career growth. Employees note that advancement at PNC is often performance-based, reinforcing a culture where strong contributions are visible and rewarded through new opportunities and progression.
In addition, leaders play an active role in reinforcing recognition through mentorship, development conversations and support for employee growth — helping employees feel seen and appreciated for both their current work and future potential.
Employee Perspective
“All the promotions I got were performance-based. I didn’t apply for anything. I really liked the people and was able to do exactly what I went to school for — machine learning.”
— Andrew Burkhart, Senior Data Scientist
At-a-Glance
- Recognition approach: Corporate-wide programs and performance-based advancement
- Feedback tools: Engagement surveys and ongoing feedback
- Career impact: Promotions tied to performance
- Cultural foundation: Performance and respect as core values
External Signals
- 100% score on Disability Equality Index (2024)
- Included in Bloomberg Gender-Equality Index (2023)
PNC Bank Employee Perspectives
The team has an awesome culture of really being open and not afraid to ask tough questions and get honest feedback. I think we’ve developed a culture of ‘let’s focus on fixing what’s wrong and what happened,’ as opposed to finger pointing and placing blame on people.
PNC’s culture is rooted in a deep sense of responsibility to the communities it serves, with philanthropy, volunteerism and community investment reflecting a broader commitment to doing what’s right and creating meaningful, lasting impact beyond banking.
“Our culture is built on a set of values and a commitment by our employees to always do what we know to be right by those we serve.”
PNC’s culture is rooted in strong corporate values that shape how employees collaborate, serve customers and engage with their communities. These values guide day-to-day interactions, reinforce shared priorities and help create an environment where employees can contribute meaningfully while building lasting relationships with customers.
“At PNC, our corporate values define how we live and how we engage with our colleagues, customers and the communities where we do business. They are foundational to our culture and help us stay focused on our priorities. We work together each day to continually cultivate our relationships with our customers and to foster a work environment where all employees can make meaningful contributions to the company's success.”
PNC’s culture is shaped by long-tenured employees who highlight an environment built on empathy, inclusion and collaboration. Teams are described as supportive and hardworking, with a strong emphasis on helping one another succeed and providing opportunities for continuous growth.
“As someone who’s been at PNC for over 20 years, I can tell you we have an incredible culture that I would best describe as empathetic, inclusive and collaborative. Our people work hard. They support one another and have so many opportunities to grow.”
PNC’s culture and values emphasize a balance between stability and growth, creating an environment where employees can be both grounded and ambitious. By fostering trust, authenticity and innovation, the company enables individuals to thrive while contributing to a strong, purpose-driven culture.
“For me, being ‘brilliantly boring’ means you don’t have to choose between stability and ambition, between authenticity and advancement, or between trust and innovation. We’ve built a culture that makes space for our employees to be both grounded and bold, and that’s why at PNC, Brilliant Thrives Here.”
What People Are Saying About PNC Bank
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Learning & Knowledge Sharing: Formal learning programs, tuition assistance via Guild, and sizable training investments are prominently featured. These structures create clear avenues for skill-building and mobility across functions.
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Recognition, Pride & Shared Success: Enterprise recognition platforms and long-running initiatives like Grow Up Great are widely publicized and celebrated. Together they cultivate pride in impact and make accomplishments visible.
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Authentic & Consistent Values: A long-standing set of seven corporate values and an ethics-forward stance are consistently emphasized across materials. Community engagement and inclusion programs align day-to-day practices with those stated principles.
PNC Bank's Benefits
Established employee awards to honor work and contributions
Quarterly engagement surveys to gauge employee satisfaction
Has employee-led culture committees
Offers Employee Resource Groups
Offers fitness stipend
Offers team workouts
Offers wellness programs
Partners with nonprofits
Provides opportunities to volunteer in the local community
Implements team-based strategic planning
Uses an OKR operational model to clearly define goals and priorities
Utilizes a flexible work schedule
