Jobs at Steno

Drive new and existing business with law firms, manage a book of clients, conduct virtual product demonstrations, support clients via phone/email, monitor product adoption to grow revenue, meet sales KPIs, collaborate cross-functionally, and attend events to build relationships.

Own the full sales cycle selling Steno solutions to law firms via high-volume outbound outreach. Manage KPIs, follow the sales playbook, close deals, coordinate onboarding, gather product feedback, and attend company events to build client relationships. Remote role operating 10:00 a.m.–6:00 p.m. ET.

The Regional Calendar Manager oversees calendar operations and staffing, maintains client relationships, navigates complex workflows, and manages deadline-driven tasks within legal services.

Support strategic financial planning through building and maintaining financial models, preparing reports and presentations, partnering with cross-functional teams, handling custom pricing requests and negotiations, analyzing pricing and market trends, and contributing to special projects to support company growth.

The Senior Account Executive will manage AM Law 100 accounts, build client relationships, navigate extensive sales cycles, and drive revenue growth for Steno's court reporting solutions.

As a Billing Assistant, you'll manage invoicing for providers, assist with organizational tasks, and ensure excellent customer service in a fast-paced environment.

Lead end-to-end brand campaigns across OOH, CTV, podcast, direct mail, paid social and partner publishers. Manage media buying, agency briefs, budgets, tracking (UTMs), attribution, and KPI measurement (brand lift, share of search, MMM) to build premium brand presence and drive measurable contribution to pipeline.

Lead operations for a greenfield Records Retrieval business line: run cross-functional projects, vendor and offshore coordination, process design, reporting and SLA tracking, hiring/onboarding support, SOPs and training, and implement improvements from diagnosis through execution to scale the team and business.

Serve as primary client contact for a portfolio of law firm clients: schedule and manage jobs, handle reschedules/cancellations, prevent/escalate issues, collaborate with Account Executives, communicate across teams, use cloud tools, and meet KPIs like retention, churn, and SLA/quality metrics.

Lead and scale talent development programs including onboarding, performance management, manager enablement, succession planning, and learning programs. Manage a Talent Development team, budget, vendors, and tools; partner with leaders to align talent strategy to business priorities and build multi-year roadmaps using data and feedback.

Field-based Account Executive selling litigation technology to law firms. Own and grow a book of business through face-to-face selling, networking, and account expansion. Use CRM to manage pipeline, attend industry events, and drive recurring revenue to hit OTE targets. Requires regular in-market presence (minimum three days/week).

The Account Manager at Steno will manage client relationships, solve problems, and ensure smooth account operations while communicating effectively and using cloud-based tools.

The Director of Partnerships will lead the litigation support team, manage client relationships, ensure alignment across departments, and design scalable solutions while fostering a high-performing team.

As an eFiling Specialist, you'll process client orders, manage court filings, maintain client communication, and ensure timely order completion while supporting new product implementations.

The Senior Software Engineer will develop software and implement solutions, mentor engineers, and improve engineering processes at a remote startup.

Lead and develop a software engineering team building an AI-powered litigation product. Manage projects, resource allocation, SDLC and compliance (SOC2), mentor engineers, run hiring and interviews, triage incidents, collaborate cross-functionally, and drive continuous improvement.

As a Billing Coordinator at Steno, you will process invoicing, manage communication efficiently, resolve discrepancies, and maintain organized records in a fast-paced remote environment.

The Staff Software Engineer will develop software solutions, mentor non-staff engineers, and enhance engineering processes while delivering high-quality products.

Lead QA for complex, multi-component systems by designing and implementing automated tests, performing system integration and performance testing, mentoring junior engineers, driving QA strategy, reviewing test code and PRs, and collaborating with product and engineering to integrate quality into the development lifecycle.

The Virtual Tech Assistant provides live technical support during depositions, ensuring a smooth experience for clients using Steno's technology. Responsibilities include troubleshooting video/audio issues and ensuring client satisfaction through effective communication.