Account Executive, Card Manufacturing and Personalization

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Account Executive, Card Manufacturing and Personalization do at Fiserv?

As a successful Account Executive, Card Manufacturing and Personalization, you will own and grow a portfolio of existing clients within an assigned territory. You will build trusted relationships, understand each client’s business priorities, and proactively prospect across assigned accounts to uncover, develop, and close new card manufacturing, personalization and digital opportunities. This role is centered on client retention, relationship expansion, and increasing Fiserv’s share of wallet.

What you will do:

• Own and manage relationships across an assigned portfolio of existing clients and serve as a trusted advisor for their card plastics, personalization, and digital needs
• Develop and execute territory and account plans that prioritize high-potential clients, retention risks, key decision-makers, and growth opportunities
• Prospect within assigned client accounts to identify unmet needs, new buying centers, and opportunities to expand Fiserv’s products and services
• Build strong relationships with C-suite, operational leaders, and day-to-day client contacts to understand business goals, card strategies, inventory needs, and buying cycles
• Use client data, order history, inventory trends, market insights, and competitive intelligence to create targeted upsell, cross-sell and conversion opportunities
• Lead the sales process from discovery through proposal, pricing, negotiation, and close while ensuring a positive client experience
• Drive growth through new card programs, product upgrades, card redesigns, material changes, contactless adoption, personalization services, and other value-added solutions
• Partner with Relationship Managers, service, product, operations, inside sales, and other internal teams to deliver coordinated solutions and resolve barriers to growth
• Support client retention by proactively addressing business needs, coordinating contract renewals, and escalating risks when appropriate
• Maintain an accurate pipeline, forecast revenue, document client activity, and update opportunities and next steps in CRM
• Meet or exceed growth, renewal, pipeline, activity, and client engagement goals for the assigned territory

What you will need to have:

• 5+ years of successful sales, account management, or client relationship experience in the payments or financial services industry
• Demonstrated ability to grow revenue within existing accounts through consultative selling, prospecting, upselling, and cross-selling
• Experience developing relationships and effectively communicating with client stakeholders at all levels, including executive management
• Ability to manage a territory, prioritize a portfolio of accounts, and advance multiple opportunities through the sales cycle
• Bachelor's degree or equivalent combination of experience, education, and/or military service

What would be great to have:

• Experience managing and growing a portfolio of existing card plastics, payments, or financial services clients
• Familiarity with Fiserv issuer and Output Solutions offerings
• Knowledge of card manufacturing, personalization, inventory planning, contactless migration, and related industry trends
• Experience collaborating across relationship management, product, service, operations, and sales support teams
• Experience using CRM systems to manage pipelines, forecast revenue, and track account activity

Important information about this role:

• Ability to travel up to 30%

#LI-PN1

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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