Provides administrative and financial support through data entry, customer and subcontractor communication, follow-up calls, work order creation, account documentation, billing and invoicing, payroll processing, timekeeping, document management, and sales/service order verification. The role also navigates client websites, maintains accurate records, supports estimates, and performs general office tasks while prioritizing multiple responsibilities.
Key responsibilities:
- Data entry
- Communicate with customers, Installers, and subcontractors via email and/or phone
- Follow-up calls to verify if the work site is ready
- Take down calls for estimates and communicate with the sales staff
- Verify job site and any missing information for daily sales/service/purchase orders
- Open and maintain detailed notes on customer accounts
- Navigate clients’ websites for job specifications and status updates
- Scan and attach documents
- Manage and process client billing and invoicing in a timely and accurate manner
- Perform other administrative and financial support tasks
- Payroll processing and timekeeping
- Create work orders
Role requirements:
- 1-2 years of admin experience
- Fluent English/Spanish language skills are a plus
- Knowledge of Microsoft Office products, including Word, Excel, and Outlook
- Excellent communication and interpersonal skills
- Ability to prioritize, multitask, and manage time efficiently
- Knowledge of customer service ethics, principles, and procedures
Physical demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. You must be able to lift light to moderate weight and sit for extended periods to complete your computer job.
Benefits:
- Competitive hourly wage
- Medical, dental, and vision coverage
- Company-paid life insurance
- Longevity Stock Program
- IBP Foundation
- Scholarship opportunities
- Paid vacation and holidays
- Employee Financial Assistance Program
- Opportunities for growth and advancement.
- 401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching
- Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance
Installed Building Products Tulsa is part of the Installed Building Products (IBP) family of companies. Integrity, knowledge, and excellent customer service - these aren't just words; they represent how Installed Building Products Tulsa does business. Whatever your needs, you can trust us to offer high-quality insulation materials and service.
Find your next career opportunity and join our team at Installed Building Products Tulsa!
EEO Statement
IBP is an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Qualifications Education Preferred High School or better. Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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