Associate Account Manager Vrbo

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Associate Account Manager, Vrbo:
Introduction to the team:

As an Associate Account Manager on the Vrbo team, you’ll be at the forefront of helping Vacation Rental Hosts grow their business through Vrbo and Expedia Group.

This is more than a support role — it’s a strategic partnership built on insight, influence, and impact. You’ll use performance data, marketplace trends, and a consultative approach to challenge hosts' current strategies and guide them toward better results.

You’ll need to be both strategically sharp and operationally strong — balancing high-volume partner engagement with deep, outcome-driven conversations that drive meaningful change.

In this role, you will:

• Manage a portfolio of Vacation Rental Hosts and act as a trusted advisor, helping them reimagine their approach to content, pricing, availability, and traveler appeal

• Use insights, data, and trends to challenge the status quo, helping partners uncover blind spots and adopt new ways of thinking

• Deliver tailored recommendations that align with host maturity, property type, and market demand to maximize bookings and visibility

• Confidently lead conversations that influence behavior change, even in the face of resistance or ambiguity

• Maintain a high-output rhythm of consultations, follow-ups, and reporting across a large book of business

• Recommend platform tools and Vrbo/Expedia Group solutions that align to business goals and improve the end-to-end traveler experience

• Collaborate with internal teams to escalate issues, remove friction, and share insights that benefit the broader marketplace

• Conduct primarily virtual engagements, with occasional in-person meetings (up to 10% travel)

• Experience with the vacation rental or broader travel industry is a plus

• A hybrid structure that values flexibility and connection: 3 days in the office, 2 remote

• A mission-driven team that thrives on curiosity, collaboration, and measurable impact

• A full benefits package including travel perks, generous time off, parental leave, and career development resources

• Competitive pay with performance-based incentives and long-term growth potential

• A culture that rewards strategic thinking, encourages bold moves, and values diverse perspectives

Experience and Qualifications:

• 2–4 years of experience in account management, sales, or client services — ideally in a fast-paced, high-volume environment

• Strategic thinking and problem-solving skills; you know how to look at data, spot the “why,” and act on it

• Comfort influencing decisions and guiding others through change with confidence and clarity

• Excellent communication skills — you know how to simplify the complex, listen with intention, and move conversations forward

• Proven ability to manage time, prioritize activities, and balance multiple goals simultaneously

• Familiarity with Salesforce, Tableau, or similar CRM/BI tools

• A strong sense of ownership and follow-through — you don’t wait for things to happen, you make them happen

We’re shaping the future of travel — and we’d love for you to be part of it.

The total cash range (inclusive of base salary and variable incentive target) for this position in Austin is $70,000.00 to $98,000.00. Employees in this role have the potential to increase their pay up to $112,000.00, based on ongoing, demonstrated, and sustained performance in the role. Incentive plan performance above target will also earn more than the incentive target compensation amount.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits and perks

Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.