Associate Solution Engineer | SaaS Conversions
Join Epicor as a Solution Engineer! This Solution Engineer for Manufacturing is a high-visibility role supporting a critical corporate initiative focused on SaaS conversions for Epicor Kinetic. This position will work closely with Manufacturing SaaS Conversion BDRs, Manufacturing Customer Account Managers (CAMs), Account Manager leadership, Consulting Services, and the Cloud Center of Excellence.
What you will be doing:
- Partner with CAMs and customers to assess scope, risks, and readiness for SaaS migration.
- Partnering with CAMs to discuss and review potential SaaS conversion opportunities, including scope, approach, and next steps
- Working with Customers to provision them to run the Analyzer and reviewing the results with them to identify potential risk areas.
- Collaborating with CAMs and Consulting teams to support development of Statements of Work
- Lead the process to collect CSG (Custom Solutions Group) work, TSG (Technical Solutions Group) work and validate their cloud compatibility
- Providing a clear and effective handoff of relevant information to Consulting for SaaS projects
- Communicating the SaaS conversion process during customer calls and other engagements
- Reviewing applicable tools and alternative approaches to support SaaS readiness
- Working with internal SaaS stakeholders to identify, communicate, and mitigate risk areas
- Supporting efforts to increase SaaS conversion adoption in collaboration with Manufacturing leadership and the Center of Excellence
- Some travel is required
What you will likely bring:
- Minimum of 1 year of experience of presales within the ERP industry or equivalent operational ERP experience, specifically Kinetic.
- ERP Administrator or power user for Kinetic environment
- Experience with Kinetic Cloud and/or other Cloud offerings
- Expertise with Microsoft Azure
- Experience with Kinetic Customization, BPMs, Application Studio, BAQs, Dashboards and other Kinetic toolsets for integration and reporting
- Background of success in supporting both direct and channel sales
- Documented experience of giving customer presentations / demonstrations
- Successful candidates may have worked for companies such as: Epicor, SAP, Microsoft, Infor, Sage, Netsuite or other ERP companies or Value Added Resellers (VARs).
- 1+ years applicable experience and demonstrated success/knowledge in Manufacturing
- Bachelor’s degree (or equivalent experience).
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About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Range:
Minimum: $62,000 USD Maximum: $100,000 USDThe salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.
Recruiter:
Kevin TowersEpicor Austin, Texas, USA Office
Just 15 minutes West of downtown, our office is right across the street from some of Austin's favorite local restaurants and easy to access from MOPAC
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