Bilingual Client Support Specialist - Flexible Schedules

Company Description: The Tax Help program at Foundation Communities is seeking a team of enthusiastic, motivated individuals who can help us provide high-quality tax return preparation at our tax sites during the 2027 tax filing season. Tax team members make a tremendous impact in the Austin community while gaining meaningful non-profit experience working for a well-respected organization.

Position Description: The Bilingual Client Support Specialist position responds to client inquiries via telephone and email. Client support specialists work either at Prosper Center South (2900 S I-35 Frontage Rd, Austin, TX 78704) or at Prosper Center North (601 W Braker Ln, Austin, TX 78753). Our seasonal jobs offer flexible schedules: full-time and part-time including weekdays, evenings, and weekends. This is a great opportunity for people looking for temporary work, a second job, or an entry-level position into a dynamic non-profit organization. Temporary Position: December 2026 – April 2027.

Primary Duties/ Responsibilities 

Minimum Requirements

Physical Requirements 

Requires sitting or standing at a desk for long periods of time indoors. Eye and hand coordination for viewing of monitor screen along with high volume of keyboard use.

Compensation

$20.00/hour

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.

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