Channel Associate Digital Architect

Job Description:

Supports a designated Digital Experience Architect within the Channel domain. Contributes to future-state process design, digital solution alignment, architectural analysis, and design artifact development. Partners closely with business and technology stakeholders to document requirements, evaluate impacts, maintain architecture traceability, and support development of end-state process, data, system, and experience designs. Reports into the L2C Management Office (LMO) and works under the guidance of the assigned Digital Experience Architect.

Responsibilities:

• Architecture Development: Support development of future-state business processes, capabilities, policies, user experiences, and digital solution designs within the assigned L2C domain.

• Requirements Analysis: Analyze business and functional requirements and translate them into process, capability, data, and system design implications.

• Design Artifact Ownership: Own development and maintenance of process flows, journey maps, capability models, business rules documentation, design inventories, and supporting architecture artifacts.

• Experience Modeling: Support creation of personas, experience blueprints, service journeys, and user-centric design assets that guide detailed solution design.

• Impact Assessment: Evaluate upstream and downstream impacts of proposed design decisions across people, process, technology, and data domains.

• Design Workshop Support: Participate in architecture and design workshops; document outcomes, design decisions, dependencies, assumptions, and unresolved questions.

• Cross-Pillar Alignment: Collaborate with other architecture domains to identify integration points, design dependencies, and opportunities for standardization and harmonization.

• Decision Traceability: Maintain architecture repositories, decision logs, and design documentation to ensure traceability from business requirements through future-state design.

• Architecture Recommendations: Perform analysis and develop recommendations to support architect-led decision making and solution evaluation.

Skills Required:

• Foundational understanding of business architecture, process design, and digital transformation concepts

• Experience creating process maps, journey maps, capability models, or functional design documentation

• Strong analytical and systems-thinking capabilities

• Ability to understand relationships between business processes, data, technology, and operating models

• Strong communication and facilitation skills

• Ability to work independently while collaborating within large cross-functional teams

Qualifications:

• 3+ years of experience in business analysis, solution design, business architecture, process design, digital transformation, or software delivery

• Experience supporting enterprise transformation, systems implementation, or operating model initiatives

• Familiarity with one or more L2C domains including Sales, Channel, CRM, CPQ, Ordering, Fulfillment, Services, Entitlements, Billing, or Product Data Management

• Exposure to enterprise platforms such as CRM, CPQ, ERP, Order Management, PLM, Data, or Workflow platforms

• Bachelor's degree in Business, Information Systems, Engineering, or related field preferred

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

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