Montauk Capital Logo

Montauk Capital

CTO, Cure

Posted 5 Hours Ago
Be an Early Applicant
Remote
Hiring Remotely in USA
Entry level
Remote
Hiring Remotely in USA
Entry level
Founding CTO will architect and build Cure’s AI-native customer engagement and recovery platform. Responsibilities include developing conversational agents, decisioning and personalization systems, evaluation and feedback loops, enterprise integrations, and secure, explainable infrastructure. The CTO will work with customers, lead product and engineering execution, recruit early technical talent, and establish the organization needed to scale a reliable platform for regulated industries.
The summary above was generated by AI

Cure CTO & Co-Founder

US Based, Remote

About Montauk Capital

Montauk Capital builds and backs companies at the forefront of the Electron Economy, the generational shift towards electrified, intelligent technologies, reshaping industries and driving unprecedented demand for energy.

We shape the category leaders of tomorrow while delivering outsized returns. Our team combines deep investing acumen with decades of operating experience to give founders the strategic clarity and hands-on support that accelerates the building of enduring companies of consequence.

About Cure

Cure is building the AI-native customer engagement and recovery platform for regulated industries. Its intelligent agents engage consumers in natural, personalized conversations, understand the full context of each account, and take the right action to move customers toward resolution.

Unlike legacy collections software or scripted chatbots, Cure combines conversational AI, behavioral economics, decision science, and real-time consumer signals in a system that learns from every interaction. The platform will orchestrate outreach, negotiation, settlement, and financial-wellness pathways across channels , identifying the right means for engagement and the right settlement plan for each consumer, improving recovery economics while delivering a more empathetic consumer experience.

About the CTO & Co-Founder Role

We are seeking a founding Chief Technology Officer and co-founder to architect and build Cure's AI-native platform from the ground up. This leader will own the technical vision, product architecture, and engineering execution required to create personalized agents that can understand context, reason over enterprise data and policy, engage consumers naturally, and take reliable action across complex recovery workflows.

This is a hands-on building role for a deeply product-oriented technical founder. The CTO will work directly with customers and the CEO to translate high-stakes customer-resolution problems into a next-generation applied AI platform - pairing rapid product velocity with the reliability, explainability, security, and oversight required by regulated enterprises.

What You’ll Do

Architect and build the core platform. Make foundational decisions across models, agent architecture, data, orchestration, APIs, infrastructure, and enterprise integrations while remaining deeply hands-on in the product.

Create intelligent agents for customer resolution. Build conversational agents that understand account context, personalize engagement, negotiate within policy, coordinate across channels, and take action through enterprise systems.

Build the decisioning and personalization engine. Apply machine learning, decision science, experimentation, and behavioral signals to determine the right intervention, message, channel, timing, and resolution path for each consumer.

Create a rigorous learning and evaluation system. Establish the data pipelines, feedback loops, offline and online evaluations, observability, guardrails, and human-review mechanisms required to improve outcomes safely over time.

Deliver enterprise-grade reliability and trust. Design for security, privacy, auditability, explainability, compliance, and dependable performance across consequential workflows and regulated customer environments.

Build with customers. Work directly with design partners to understand workflows, deploy quickly, measure financial and customer-experience outcomes, and turn early implementations into a scalable platform.

Build the technical organization. Recruit exceptional early engineers and applied AI talent, establish a culture of speed and technical rigor, and develop the systems and operating practices required to scale.

What You’ll Bring

Conversational AI and agentic systems experience. A record of building and deploying production systems that use language models, dialogue systems, or autonomous agents to complete complex customer or enterprise workflows.

Machine learning and decision-science depth. Strong command of personalization, ranking or recommendation, experimentation, optimization, predictive modeling, and the feedback loops that improve decisions over time.

Applied AI product judgment. The ability to choose where models should reason, where deterministic systems should govern, how humans remain in the loop, and how to translate emerging capabilities into dependable products.

Enterprise platform experience. Experience integrating into complex data and workflow environments and building secure, observable, reliable systems that enterprise customers can trust.

Customer-experience conviction. A strong commitment to using next-generation applied AI to make consequential customer interactions more personalized, empathetic, effective, and easy to resolve.

Zero-to-one technical leadership. Comfort moving from ambiguity to architecture to working product, making pragmatic tradeoffs, shipping quickly, and attracting outstanding people to build alongside you.

Founder-level agency. Exceptional judgment, curiosity, resilience, urgency, and willingness to own product, technology, talent, customer deployments, and company-building beyond a conventional engineering remit.

Direct collections-industry experience is not required. We are particularly interested in technical leaders who can bring the ambition, product velocity, and customer focus of the best AI-native software companies into a recovery market overdue for reinvention.

Why Join Us

Build a category-defining applied AI platform. Create the technical foundation for intelligent agents that can own outcomes across the recovery journey.

Solve a technically demanding, consequential problem. Combine conversation, reasoning, personalization, decisioning, enterprise action, and trust in one of the most sensitive moments in the customer lifecycle.

Create a product whose advantage compounds. Turn every interaction and outcome into a smarter system that improves economics for regulated enterprises and creates better paths to resolution for consumers.

Build with committed studio support. Access Montauk Capital's capital, network, and company-building expertise during Cure's most formative stage.

Similar Jobs

31 Minutes Ago
Easy Apply
Remote or Hybrid
Arizona, USA
Easy Apply
16-16 Hourly
Junior
16-16 Hourly
Junior
Automotive • Big Data • Insurance • Software • Transportation
Handle high-volume inbound roadside assistance calls, gather location and vehicle details, dispatch tow and service providers, and support distressed motorists. The role requires empathetic de-escalation, accurate multitasking across digital systems, sound judgment under pressure, reliable schedule adherence, and effective collaboration in a remote contact-center environment.
Top Skills: Crm SoftwareDispatch SoftwareEthernetGmailGoogle ChatGoogle ChromeGoogle DocsGoogle MapsGoogle SheetsGoogle WorkspaceHarverMozilla FirefoxSwoopWindows 11Zoom
31 Minutes Ago
Easy Apply
Remote or Hybrid
Alabama, USA
Easy Apply
16-16 Hourly
Junior
16-16 Hourly
Junior
Automotive • Big Data • Insurance • Software • Transportation
Provides real-time roadside assistance to stranded motorists by gathering location and vehicle details, dispatching tow and service providers, de-escalating stressful calls, documenting interactions, and tracking service progress across digital systems. The role requires empathy, sound judgment, multitasking, reliable schedule adherence, and strong technology skills in a remote contact-center environment. Associates must work full time, support weekend and holiday coverage, complete mandatory training, and provide an approved home-office setup and equipment.
Top Skills: Ai ToolsCrm SoftwareDispatch SoftwareEthernetGoogle ChatGoogle ChromeGoogle MapsGoogle WorkspaceHarverMozilla FirefoxWindows 11Zoom
32 Minutes Ago
Easy Apply
Remote or Hybrid
Florida, USA
Easy Apply
16-16 Hourly
Junior
16-16 Hourly
Junior
Automotive • Big Data • Insurance • Software • Transportation
Provides real-time inbound roadside assistance to stranded motorists by gathering incident details, dispatching service providers, tracking service progress, and de-escalating stressful customer interactions. The role requires multitasking across digital tools, accurate documentation, empathy, sound judgment, and reliable performance in a remote contact-center environment. Associates must maintain a dedicated home workspace, meet strict BYOD and internet requirements, work full time with weekend or holiday availability, and complete mandatory training with full attendance.
Top Skills: Ai ToolsCrm SystemsDispatch SoftwareGmailGoogle ChatGoogle ChromeGoogle DocsGoogle MapsGoogle SheetsGoogle WorkspaceHarver System CheckerMozilla FirefoxSwoopWindows 11Zoom

What you need to know about the Austin Tech Scene

Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.

Key Facts About Austin Tech

  • Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
  • Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
  • Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
  • Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account