Easy Apply
Easy Apply
The Fraud & Risk Analyst will conduct investigations of suspicious activities, collaborate with various teams, and enhance fraud detection processes to protect clients and the company.
The Company
The RoleSwan is the USA’s #1 Bitcoin wealth platform for families and businesses. We hire passionate Bitcoiners who want to work with a self-motivated and fully distributed startup team.
Swan is seeking an analytical and detail-oriented Fraud & Risk Analyst to join its Payments Risk team. This role is fundamental to protecting Swan and our clients from financial crime and security threats. The ideal candidate is laser-focused on ensuring the integrity of our platform, and excels at prioritizing issues and using analytical tools to identify suspicious activity to keep Swan and its clients safe.
Your responsibilities- Case Investigation: Conduct daily reviews of user accounts and transactions flagged for suspicious activity by our monitoring systems.
- Threat Analysis: Perform thorough investigations into fraud alerts, account takeovers, and other security incidents to determine root causes, assess risk, and take decisive action.
- Loss Prevention: Proactively identify and mitigate financial losses resulting from payment reversals, unauthorized transfers, and other fraudulent activities.
- Process Improvement: Identify gaps in current fraud detection and prevention processes and contribute ideas to enhance our tools, rules, and workflows.
- Cross-Functional Collaboration: Work closely with our Client Services, Product, Security, and Engineering teams to share findings, resolve complex cases, and strengthen Swan’s overall risk posture.
- 3+ years of experience in a relevant field such as fraud prevention, client services, trust & safety, or administrative processing in a fintech setting
- A reliable and consistent work ethic, with the ability to independently manage and prioritize a daily case load
- Exceptional attention to detail and strong analytical and problem-solving skills
- Excellent written communication skills for documenting case findings and collaborating effectively with internal teams
- Comfortable working independently in a remote-first environment using tools like Slack
- Experience working at a fintech, banking, investing, or Bitcoin company, preferred
- Proficiency with data analysis tools (e.g., Excel/Google Sheets, SQL) to identify trends and patterns, preferred
- Familiarity with ACH, wire transfers, and associated fraud vectors, preferred
- Must be able to work within standard US business hours
- Compensation for this role will be based on location and experience, and may include base salary, equity, benefits
Remote pay range (based on location and experience)
$60,000—$90,000 USD
Here's a bit about our culture
- We’re a growing team: Fully distributed across the world, Slack and Huddles are huge here.
- We’re very flat: Leadership is desired and encouraged; we hire people who care about and use the product they are working on.
- We’re Bitcoiners: We find solutions that encourage Bitcoin principles. We are often involved in the Bitcoin community through writing, podcasts, conferences, open-source projects, and time spent on Twitter to help educate the masses. We love Bitcoin, and it comes through in our daily chats, meetings, and actions.
Top Skills
Excel
Google Sheets
SQL
Similar Jobs
Beauty • Cloud • Fintech • Marketing Tech • Payments • Productivity • Software
The Risk & Fraud Analyst II monitors fraud alerts, investigates cases, assesses risks, collaborates with stakeholders, and improves risk processes.
Top Skills:
Ai ToolingGoogle SheetsMicrosoft Office SuiteSigmaSQLTableau
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Principal Fraud Analyst will lead risk framework evolution, develop fraud metrics, collaborate on scalable solutions, and enhance risk detection capabilities in payments.
Top Skills:
Analytical ToolsPythonSQL
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Lead Program Manager for the CTO Labs team, managing large scale cross-functional projects, mentoring Project Managers, and ensuring timely project delivery.
Top Skills:
AgileJIRAProject Management MethodologiesScaled Agile FrameworkScrum
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
