Head of Lender Marketplace & Partnerships, 360 Finance

Job Category

• Own the overall strategy and growth of 360's lender marketplace.
• Develop, recruit, negotiate, and manage relationships with banks, fintech lenders, credit unions, and point-of-sale financing providers.
• Expand lender coverage across credit segments, loan products, trades, geographies, and contractor segments.
• Build strategic partnerships that increase lender competition, consumer approval rates, contractor adoption, and marketplace value.
• Serve as the senior leader relationship owner for key lending partners.

• Own lender pricing, economics, and monetization across waterfall and multi-lender marketplace models.
• Optimize the marketplace across approval rates, consumer conversion, contractor economics, lender returns, and 360's margin.
• Own lender revenue and Media Margin performance, identifying opportunities to improve monetization, yield, and marketplace efficiency.
• Lead commercial negotiations covering pricing, revenue share, economics, product structures, SLAs, and partnership terms.
• Develop and execute strategies to maximize the long-term value of the lender ecosystem.

• Lead and develop the lender organization, including Lender Sales & Relationships, Lender Onboarding, and Lender Compliance.
• Establish the processes, systems, and performance management needed to scale the lender marketplace.
• Ensure new lenders are efficiently contracted, onboarded, activated, and integrated into the marketplace.
• Build a high-performing, enterprise-grade lender organization capable of supporting 360's largest home services customers.

• Partner closely with Product, Engineering, Sales, Account Management, Operations, Finance, and Legal/Compliance to evolve the lender marketplace.
• Translate lender and market needs into product and technology priorities.
• Work with Sales and Account Management to strengthen the value proposition of financing for home services contractors.
• Partner with Finance to manage marketplace economics, forecasting, and financial performance.
• Participate in lender and marketplace compliance programs, ensuring appropriate controls and processes while recognizing 360's role as a marketplace rather than a bank or lender.

• Senior leader with 10+ years of experience in point-of-sale lending, embedded finance, consumer lending, lending marketplaces, fintech, or a related financial services environment.
• Proven track record managing lender partnerships and commercial relationships with banks, fintech lenders, or other credit providers.
• Experience owning or significantly influencing lender economics, pricing, revenue, margin, and marketplace performance.
• Strong understanding of the interactions among lenders, merchants/contractors, consumers, and embedded-finance platforms.
• Demonstrated ability to negotiate complex commercial agreements and structure partnerships that create value for multiple stakeholders.
• Experience building, leading, and scaling high-performing commercial and relationship-management teams.
• Strong analytical and financial acumen, with the ability to use marketplace data to make commercial decisions.
• Experience working cross-functionally with Product, Engineering, Operations, Finance, and Legal/Compliance.
• Home improvement, home services, or point-of-sale financing experience strongly preferred.
• Entrepreneurial mindset with the ability to operate strategically while remaining highly execution-oriented.

The expected salary range for this position is $200,000 USD to $250,000 USD annually. This salary range is an estimate, and the actual salary may vary based on the Company’s compensation practices. The salary may be adjusted based on applicant's geographic location. The position is also eligible to receive performance bonus or commission and equity in the form of restricted stock units. This position is eligible to participate in the Company’s standard employee benefits programs, which currently include health care benefits; (2) retirement benefits; (3) the amount of paid days off (paid sick leave, parental leave, paid time off, or vacation benefits); (4) any other tax-reportable benefits.

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