Business System Analyst

Job Title: Business System Analyst

Location: Austin, TX / Dallas, TX  

Reporting to: Senior Manager, Insurance Product Operations

About Hippo:  

Hippo was built on a promise: make homeownership effortless. Nearly a decade later, that mission still drives us. We use technology and data to help our customers stay ahead of problems and protect what matters most.  

Today, that same tech-native approach powers our work beyond homeowners. Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions that help them grow and deliver better customer experiences. Behind that work is a team that values ownership, curiosity, collaboration, and continuous improvement. 

If you're energized by building what's next, we'd love to meet you.

About You: 

We are looking for a Homeowner Business System Analyst who is accountable for the management and translation of business projects into engineering requirements. As a member of the insurance business team, this position works closely with Engineering to accurately portray business project needs into clear engineering deliverables.

What You'll Do: 

• Work with other members of the Insurance Product and Engineering Teams supporting our core projects related to rating, underwriting, forms, and business rules
• Update various internal and external documents which outline the project needs into clear engineering instructions
• Maintain daily communication with Engineering partners to ensure projects are completed by set deadlines
• Maintain source of truth and library documentation on existing programming structures
• Perform post production testing to ensure completeness and accuracy of product changes
• Meticulously create and update various engineering-oriented programming files that serve as source of truth for our product offerings
• Assist with defect resolution by performing individual policy look ups and problem solving

Must Haves: 

• Bachelor’s Degree, preferably in a business or analytical discipline
• Three or more years of experience in a related business systems analysis and technical implementation roles within the Personal Lines Insurance sector
• Ability to partner with and understand both insurance business and technical platform engineering concepts
• Strong analytical skills, advanced proficiency in Excel
• Experience writing engineering product tickets that outline business needs 

Nice to Haves: 

• Prior experience with a Top 20 Personal Lines Homeowners writer
• Prior Homeowner Insurance experience
• A solid understanding of Personal Lines Insurance
• Experience with SQL, Jira, Confluence, VBA Editor tools 

Benefits and Perks

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:

• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k) retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
• Equity - This position is eligible for equity compensation 
• Training and Career Growth - Training and internal career growth opportunities
• Flexible Time Off - You know when and how you should recharge
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.  

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.