Human Resources Operations Specialist

Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people’s lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Ferrovial is also leading the development of the New Terminal One at JFK International Airport. Ferrovial shares trade under the ticker symbol FER on two stock markets: Nasdaq in the U.S. (Nasdaq100 Index) and the Spanish Stock Exchanges (IBEX 35). Ferrovial is included in globally recognized sustainability indices such as the Dow Jones Best-in-Class Index. We operate in more than 15 countries and have a workforce of over 22,000 professionals worldwide. Ferrovial’s activity is carried out through our business units, including Highways, Airports, Construction, and Energy.  

Cintra is the highways business unit of Ferrovial, one of the world’s leading infrastructure operators committed to developing sustainable solutions. Today, its portfolio includes nearly 1,200 miles of managed highways globally, representing a total global investment in roadway improvements of over $24.8 billion. 
We provide the maximum value in each project, managing all phases of the life cycle of our state-of-the-art infrastructure assets, such as the 407 ETR in Canada, the Managed Lanes LBJ and NTE in Texas, I-77 in North Carolina, I-66 in Virginia and our projects in Europe, South America, and India. 

Why Ferrovial?

• Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference.
• Collaborative excellence: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued.    
• Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation.
• Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth.
• Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health.
• Productivity tools: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency.

The Human Resources Operations Specialist contributes to Cintra’s success by serving as the Subject Matter Expert of all Human Resources Information Systems (HRIS) to ensure data quality and personnel information integrity and is relied on for their detail-oriented processes and analytical skill.

The HR Operations Specialist is responsible for pulling, cleaning, and processing data from HRIS reports in order to verify the accuracy of our internal records. This position is also responsible for new employee orientations, maintaining employee records, coordinating employee benefits, assisting with Payroll audits, and providing administrative support on immigration cases. The HR Operations Specialist will have the opportunity to support a combination of corporate programs, policies, and processes and support in the execution in the areas of recognition, engagement, morale, communication, and team member wellness.

Key responsibilities:

Human Resources Information Systems (HRIS)

• Responsible for HR systems administration, performing data verifications and corrections when needed

• Ensures Data Quality and Data Integrity of employee records in all HRIS platforms.

• Develop and maintain HRIS technical and training documentation.

• Maintain organizational structure and hierarchy by processing, auditing, and troubleshooting employee life cycle changes within the HRIS

• Responsible for reporting activities, pulling reports, cleaning, and processing data to ensure consistency and accuracy of personnel information.

• Track HR metrics in Excel, such as interviews, new hires, promotions, turnover statistics, and ongoing maintenance of organizational charts for US and concession companies.

• Provides immediate support to employees in various HR-related topics such as benefits, leave of absences, compensation, payroll and assists to resolve any issues that may arise.

• Responsible for employee onboarding, processing of new hires and terminations, employee salary & status changes, and other updates in the payroll system, benefits management system, and other relevant systems

Payroll:

• Assist with payroll audits to identify discrepancies

• Partner with the Payroll department to answer questions and ensure the accuracy of information.

Benefits:

• Administration of benefits programs such as life, health, dental and vision insurance, retirement plans, vacation, leave of absence, employee assistance and wellness programs/activities for Cintra US and oversight of all concessions, including:

  • Serves as corporate contact for the annual 401k audits; files annual compliance testing and 5500 data. Work with the HR Manager and Head of HR on plan amendments as needed.

  • Work closely and effectively with Third Party Administration brokers, Medical, Dental, Vision and Supplemental insurance carriers

  • Verify benefit eligibility data from all carries and audits insurance invoices for accuracy on a regular basis

  • Assist with benefit enrollment of new hires, annual insurance renewals and yearly open enrollment

• Ensures compliance with all ERISA, ACA, Federal, State & Local laws relating to Benefits & Leave of Absence administration

Others:

• Responsible for and/or will assist with other special projects, initiatives, reports, and other duties as assigned; must be open and adaptive to learning and/or absorbing additional HR departmental duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to fulfill those duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

• Bachelor’s degree required

• At least 3+ years of experience in human resources or a related field

• Previous knowledge of HRIS Administration and Maintenance

• Reporting and HR Data Analysis experience preferred

• Experience with Payroll processing desired

Professional Qualities:

• Orientation to details and excellent analytical skills

• Ability to handle and prioritize multiple tasks and meet all deadlines

• Ability to maintain confidentiality and exercise extreme discretion

• Ability to interact with colleagues in a self-managed team structure

• Ability to interact with external parties and vendors with confidence and clarity as a representative of the organization

• Superior writing and verbal communication skills

• Must be able to multitask, problem solve and implement innovative processes within a fast-paced environment

Computer Skills:

• Must be able to demonstrate computer proficiency, especially with Microsoft Excel, Word, Microsoft Visio and PowerPoint and other PC based programs

• Experience with Workday is a plus

Work Environment & Physical Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually quiet

• Infrequent travel required

• The employee must occasionally lift and/or move up to 10 pounds

• Specific vision abilities required by this job include ability to adjust focus, as necessary to use a computer

• While performing the duties of this job, the employee is regularly required to talk or hear

• The employee is frequently required to stand, walk and sit

Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here!

Ferrovial is an equal opportunity employer.  We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a “Protected Class”), or any other protected class in accordance with applicable laws.

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