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Agicap

Implementation Consultant – First Hire on the U.S. Customer Success Team

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In-Office
Austin, TX, USA
In-Office
Austin, TX, USA

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Agicap is one of the fastest scale ups in Europe, with over 8000 customers, 600 employees, $180m raised and fast revenue growth.
We are now launching in North America with the opening of an office in Austin, Texas. We already convinced 100+ customers in North America. Product-market fit is validated, it is now a matter of accelerating revenue generation with a local team. The ambition is to create a Hub in Austin with 100+ people over the next couple of years.

Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their cash flow, pay their suppliers and get paid.
Cash is King, and Agicap fundamentally reshapes the way companies manage one of their greatest pain points.

Our ambition is to become the global financial management solution for SMEs and Mid-Market companies worldwide.
We are constantly looking for great talents, aiming for excellence and ready to join our ambitious adventure!

Home page
Customer Stories
Our Values


Your mission:

You will be the first Customer Success on-site for our US Market.
In collaboration with the Sales, Tech, CS, and Product teams, your mission will be to ensure customer satisfaction and experience throughout the entire onboarding phase of new subscribers, from initial setup to their full activation and autonomy on the platform.

You will be responsible for:

Guiding and training new clients
Managing, developing, and nurturing a portfolio of clients by understanding their industry, challenges, and needs
Cultivating personal relationships on a daily basis with users and decision-makers
Implementing retention strategies to maximize client retention
Ensuring the best possible client experience
Contributing directly to the development of our product by providing client feedback to the technical and product teams, and beta-testing prototypes: you are the voice of the client!
Acting as a key driver of growth through upselling and referrals
Maintaining high satisfaction indicators (NPS/CSAT)
Sharing your expertise and ideas to enhance team performance

👪 What we are looking for :

  • You have a degree from a top business school with ideally a specialization in finance, audit, or accounting. 
  • You have 0 to 3 years of experience, ideally in client relations. 
  • You enjoy helping clients and ideally have initial experience in B2B client relations. 
  • You preferably have experience in B2B SaaS and startups. 
  • You are curious and learn quickly. You have developed excellent oral and written communication skills. 
  • You can handle multiple tasks and prioritize effectively within tight deadlines. 
  • You have a team spirit and a desire to share your knowledge. 
  • You are ambitious and drawn to the startup mentality.
  • You are ready to give your all for a project that you are passionate about.

🚀 What we offer

  • A pivotal moment to join a fast-growing startup 
  • A highly entrepreneurial environment that is empowering, highly educational, and offers a lot of autonomy 
  • A vibrant and passionate work atmosphere with a true team spirit to help Agicap grow in US

Agicap Austin, Texas, USA Office

11801 Domain Blvd, Austin, Texas, United States, 78758

What you need to know about the Austin Tech Scene

Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.

Key Facts About Austin Tech

  • Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
  • Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
  • Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
  • Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center

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