Physical Infrastructure Solution Architect

Qualifications: 

• Track record in creating and closing opportunities in various physical infrastructure solution areas such as structured cabling and fiber backbone design, MDF/IDF/telecommunications room design, multi-site/branch office deployments, data center physical infrastructure, in-building wireless and Wi-Fi physical infrastructure, network lifecycle modernization, and/or managed service offerings
• A background focused on network or data center technology is desired, including an understanding of how the physical layer supports LAN, WLAN, and data center networking designs
• Bachelor's degree in system architecture, computer science, information systems, telecommunications, electrical engineering, construction management, or related field required. Master's degree preferred. Equivalent combination of education and relevant infrastructure design experience may be considered.
• 5–7 years of experience in customer engagement, solution design, or technology delivery, including a minimum of 5 years of hands-on experience designing structured cabling and telecommunications infrastructure for commercial, campus, or data center environments. Leadership experience preferred.
• 3 years of experience working for or servicing large commercial organizations or enterprises including campus, and data center environments, ideally supporting multi-region or multinational customers.
• Relevant credentials and qualifications are preferred, such as an RCDD (Registered Communications Distribution Designer) designation, the ASIS Physical Security Professional (PSP) for physical security as well as the AVIXA CTS and CTS-I for audio/visual configuration, testing, and commissioning. A degree or background in electrical engineering (EE) or mechanical engineering (ME) is also preferred. A Professional Engineer (PE) license in electrical or mechanical engineering, Project Management Professional (PMP) certification, OSHA 10 or 30, or manufacturer design certifications are a plus.
• Working knowledge of relevant telecommunications and facilities infrastructure references, standards, and codes, including the BICSI Telecommunications Distribution Methods Manual (TDMM); ANSI/BICSI 002, 005, and 007; ANSI/TIA-568, 569, 606, 607, and 942; ISO/IEC 11801; and NFPA 70 (NEC), as applicable. Familiarity with applicable IEC/CENELEC standards and local Authority Having Jurisdiction (AHJ) requirements.
• Hands-on knowledge of copper and fiber cabling systems, testing and certification, PoE, grounding and bonding, firestopping, cable management, racks and enclosures, and data center containment and cooling fundamentals
• Experience developing material and labor estimates and bills of materials for cabling and infrastructure projects, and working with installation contractors and OEM/manufacturer warranty programs (such as CommScope, Corning, Panduit, or Belden)
• Experience scoping and pricing work with subcontractors, including contributing to SOWs, validating pricing, and managing scope and risk.
• Working proficiency building financial and cost models, including CAPEX/OPEX comparisons specific to infrastructure solution proposals.
• Ability to ask the right questions to understand the business problem and identify the measurement or business objective.
• Excellent communication and engagement skills; ability to communicate with all levels of management, as well as with architects, engineers, contractors, and facilities personnel.
• Proficiency with Microsoft PowerPoint, Excel and business visualization (such as diagrams, dashboards, and customer-ready presentations)
• Ability to perform site surveys and walk-throughs in active construction, telecommunications room, and data center environments.
• Must be skilled and proficient in using today's leading AI tools, such as Claude and Microsoft Copilot, and demonstrate the ability to apply them daily to improve the quality, speed, and impact of their work. This includes applying AI to tasks such as drafting SOWs and scoping assumptions and reviewing bills of materials, critically evaluating AI-generated output, and using these tools responsibly and securely. Candidates should stay current with the evolving AI landscape and actively seek new ways to apply it.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $117,000 to $158,000  annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.  

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distributions capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Job Summary

The Solution Architect supports WWT’s pre-sales efforts by qualifying, scoping, proposing, and contracting engagements in collaboration with Sales, Customer, internal stakeholders and services delivery to assure each engagement will be scoped and delivered with the outcome in mind.

The physical infrastructure focused Solution Architect will have a deep knowledge of the physical aspects of an IT engagement including construction, building codes, laws, and best practices. The role also requires an understanding of legal and risk management requirements, including licensing and permitting, safety requirements and planning, and working familiarity with the construction disciplines that support IT initiatives, such as:

• Low voltage backbone and horizontal copper and fiber optic cabling
• Cabling pathways
• Electrical power distribution, backup generation, uninterruptible power supplies (UPS), Fault Managed Power
• Data center and equipment room cooling
• Security systems including access control, video surveillance, alarm systems
• Building management systems (BMS)
• Audio/visual technologies and infrastructure
• Grounding and bonding
• Containerized solutions such as mobile data center and prefabricated shelters

The SSA understands the subcontracting process and will develop strong relationships with our delivery partners as they collaborate on scope and cost determinations while developing the required solution.           

This position is responsible for building a collaborative approach across sales and delivery teams and driving alignment to structure deals and deliver the best outcome for the customer, WWT, and our partners. By leveraging Facilities SSA expertise, risks are mitigated, Sales is able to articulate the inherent value of WWT services, and client relationships are fortified. SSAs work closely with clients, project managers, delivery teams, installation contractors, and customer facilities and construction stakeholders. Work is accomplished with moderate supervision. This position follows established and detailed directions. Work is reviewed for accuracy and overall adequacy. Up to 25% travel.

Key Responsibilities:

• Partner with facilities delivery partners and subcontractors to develop scope, pricing, and risk allocation, and validate pricing before proposals are submitted
• Identify licensing, permitting, authority having jurisdiction, safety, and contractual risks during scoping, and document assumptions and exclusions
• Contribute to Statements of Work and contracting, including scope, assumptions, exclusions, deliverables, change-control input, and maintain a checklist of bid/pricing pitfalls.
• Present solutions and proposals to customers and support opportunities through close
• Collaborate closely with WWT account teams to align sales and support efforts, driving cohesive and effective engagement strategies
• Serve as a trusted advisor to clients, adeptly understanding their unique needs and crafting tailored recommendations that drive value and foster long-term partnerships
• Lead the evaluation and establishment of project scope, value assessments, and build plans for execution, including bills of materials, labor and material estimates, and pathway, cabling, and space requirements
• Ensure designs comply with applicable industry standards, codes, and manufacturer warranty requirements (BICSI TDMM and ANSI/BICSI standards, ANSI/TIA, ISO/IEC, NEC regional equivalents, and local authority having jurisdiction requirements), and perform design quality assurance and peer reviews
• Define and quantify the value of a transformation, and how to measure and track success, including defining business case and strategy/approach
• Support thought leadership in the physical infrastructure capability, including reference designs and design standards.
• Champion the integration of WWT's diverse portfolio of offerings, introducing and promoting cross-business services (such as integration services, networking, data center, and digital workspace) to enrich client engagements and expand WWT's market presence