ISP Onboarding Coordinator

Job Description: 

Hub Group is seeking an ISP Onboarding Coordinator responsible for working directly with the Independent Service Provider’s and execution of the onboarding workflow for all qualified drivers. The ISP Onboarding Coordinator assists the ISP Recruiting Team with the compliance verification and onboarding experience that is consistent across all departments. 

Core Duties & Responsibilities: 

• Initiate and monitor the completion of all ISP employment background checks and drug screens
• Initiate and monitor onboarding progress of drivers and helpers tied to new ISPs 
• Validate compliance with state and federal filings through Secretary of State and FMCSA 
• Collect credentials and business documents for new hire ISPs 
• Identify resolution to issues and take actions as-well able to work in a fast-paced environment 
• Complete weekly updates to notify field of progress in high need markets 
• Assist onboarding coordinators with drivers and helpers in peak season 
• Maintain up to date knowledge of client requirements for hires 
• Document new hires daily on FFM class list 
• Communicate consistently with recruiters and the field to ensure needs are being met 
• Other duties as assigned 

Qualifications: 

• Strong verbal and written communication skills 
• Desire for a long-term career with an industry leading company 
• Ability to present and maintain a positive corporate image in a fast-paced environment 
• Proactively establish and maintain effective working team relationships with all support departments 
• Must be proficient with recruiting platforms (Tenstreet experience a plus), Microsoft Office Word, Excel, PowerPoint, Outlook, etc., and other web application tools.

Skills: 

• The ideal candidate will possess a “can do” attitude with a “will do” work ethic 
• Must have the ability to work in a fast paced/high volume sales environment 
• Transportation industry knowledge and experience is a plus

Pay: up to $22/hr

This is an estimated range based on the circumstances at the time of posting, however, may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand

Benefits

We offer a comprehensive benefits plan including:

• Medical
• Dental 
• Vision
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life & AD&D Insurance
• Disability
• Paid Time Off
• Paid Holidays

BEWARE OF FRAUD!

Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group’s name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind

• Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
• Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
• Hub Group job postings are posted on our career site: https://www.hubgroup.com/careers

Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.