The Live Operations Specialist monitors autonomous vehicles in real-time, ensures safety and compliance, documents interventions, and participates in operational improvement sessions.
Live Operations Specialist– Autonomous Vehicle Operations
Location: Austin, TX (On-Site)
Pay: $24.00 – $28.00 per hour
Schedule: Rotating shifts, including weekends
1st Shift: 6:00 AM – 2:00 PM
2nd Shift: 2:30 PM – 11:00 PM
Type: Full-Time | 6-Month Contract (Potential Extension)
About the Role
Join the future of mobility as a Live Operations Specialist supporting autonomous vehicle operations in Austin, TX. You’ll monitor live vehicle activity from the Operations Office in Austin TX, provide real-time support, and help ensure safe and efficient trips for self-driving vehicles.
This is an on-site, hands-on role ideal for detail-oriented professionals who excel under pressure and have a passion for emerging transportation technology.
Key Responsibilities
- Monitor multiple autonomous vehicles in real time using camera feeds and the Remote Command (RC) interface.
- Proactively intervene to ensure safety and regulatory compliance when required.
- Document all interventions, observations, and incidents using Notion and Google Sheets.
- Conduct post-trip analyses and flag operational anomalies.
- Participate in Root Cause Analysis (RCA) sessions to improve safety and performance.
- Track and report operational metrics and insights to team leads.
- Deliver clear handoffs and communication across shifts.
Requirements
- Experience in technical support, operations, dispatch, logistics, or IT.
- Strong decision-making skills in high-pressure situations.
- Excellent attention to detail with strong documentation discipline.
- Basic understanding of autonomous vehicle systems or strong interest in learning them.
Preferred Qualifications
- Experience with geolocation tools or Remote Command interfaces.
- Familiarity with autonomous perception and planning systems.
- Experience analyzing logs or working with event data.
Work Environment & Schedule
- On-site role at our Austin Remote Operations Center.
- Rotating schedule with required flexibility for morning and evening shifts, including weekends.
Benefits
- Subsidized healthcare through HireArt.
- Pre-tax commuter benefits.
- Flexible Spending Account (FSA) for healthcare costs.
- Company-paid short-term and long-term disability and life insurance.
How to Apply
Submit your application and complete the pre-screen questionnaire to begin the process. Be part of the team ensuring the safety and success of autonomous vehicle technology in Austin.
Similar Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
As a Staff Site Reliability Engineer, you'll oversee Zscaler production data center services, optimize code, and ensure cloud service availability and performance. Collaborate with cross-functional teams to improve processes and resolve escalated issues.
Top Skills:
BashDnsFirewallsGrafanaHTTPIcmpLoad BalancingNagiosOsi ModelPrometheusPythonTcp/Ip
Information Technology
Develops and leads complex hybrid infrastructure solutions in a field-based technical pre-sales role. Provides customer consultation, architecture, optimization, assessments, proposals, RFP responses, and executive-level technical guidance. Builds strategic customer relationships, leads solution visioning, mentors technical teams, supports business development, and contributes to go-to-market initiatives. Requires extensive hybrid infrastructure expertise, strong communication and presentation skills, executive influence, and willingness to travel.
Top Skills:
Artificial IntelligenceHybrid InfrastructureVMware
Information Technology
Sells cybersecurity services and products through strategic account planning, consultative selling, relationship development, opportunity management, forecasting, and full sales-cycle execution. Builds customer and partner relationships, achieves revenue and profit targets, coordinates internal security and services teams, develops market opportunities, supports events and thought leadership, and mentors entry-level executives. Requires extensive enterprise security sales or practitioner experience and mastery of at least seven security focus areas.
Top Skills:
Cloud SecurityIdentity And Access ManagementPhysical SecurityPrivacy Risk And ComplianceSalesforceSecure InfrastructureThird-Party Risk ManagementThreat And Vulnerability Management
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
