Executes cross-border destination marketing campaigns across Southeast Asia to drive travel, spending, and consumer engagement. Coordinates digital, social, PR, partnership, and event activities; manages relationships with tourism boards, merchants, issuers, and travel partners; supports offers and loyalty initiatives; analyzes consumer and market insights; tracks campaign performance; and provides recommendations while collaborating with regional, product, sales, communications, consulting, digital, and data teams.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Cross Border Destination Marketing, Southeast Asia
Overview
The Manager, Cross Border Destination Marketing, Southeast Asia is responsible for supporting the development and execution of destination marketing initiatives that drive cross-border travel, spend, and consumer engagement across key Southeast Asian markets. The role works closely with internal stakeholders and external partners to deliver integrated marketing programs that promote travel and commerce opportunities within the region.
The Manager will collaborate with tourism boards, merchant partners, issuers, travel ecosystem partners, and cross-functional teams to execute marketing campaigns, strengthen partnerships, and leverage insights to optimize program performance. This role reports to the Director, Cross Border Destination Marketing or Head of Integrated Marketing and Communications, Southeast Asia.
Role
1. Strategy Execution & Market Support
- Support the implementation of cross-border destination marketing strategies aligned with business priorities and market opportunities.
- Monitor travel, consumer, and spending trends to identify opportunities for marketing initiatives.
- Contribute market insights and recommendations that support regional growth objectives.
2. Destination Marketing Campaigns
- Execute destination marketing campaigns across Southeast Asia to drive awareness, travel consideration, and spending.
- Coordinate integrated marketing activities across digital, social, PR, partnerships, and events.
- Support content development, campaign delivery, and performance tracking to optimize results.
3. Partnership Management
- Build and maintain relationships with tourism boards, travel partners, merchants, issuers, and other ecosystem stakeholders.
- Support the execution of co-marketing initiatives and partnership programs.
- Coordinate with key stakeholders to ensure successful delivery of joint marketing activities.
4. Cross-Border Ecosystem Activation
- Assist in developing and executing consumer engagement initiatives, including cardholder offers, travel promotions, and loyalty campaigns.
- Collaborate with internal teams to enhance traveler and consumer experiences.
- Identify opportunities to strengthen cross-border marketing activities through partnerships and consumer insights.
5. Insights & Performance Measurement
- Utilize available data, consumer insights, and market intelligence to evaluate campaign effectiveness.
- Support reporting, dashboard development, and performance measurement activities.
- Provide campaign results and recommendations to stakeholders to improve future initiatives.
6. Cross-Functional Collaboration
- Work closely with Communications, Product, Sales, Advisors/Consulting, Digital, and Data teams to deliver integrated marketing programs.
- Support regional and local market teams in executing destination marketing activities.
- Share best practices and learnings across markets to enhance program effectiveness.
All About You
- 6-8 years of experience in marketing, destination marketing, travel and tourism marketing, partnerships, or related fields.
- Experience supporting multi-market marketing campaigns and partnership initiatives.
- Understanding of travel, tourism, retail, payments, or digital ecosystems.
- Ability to analyze data and market insights to support business recommendations.
- Strong project management and stakeholder management skills.
- Excellent communication and presentation skills.
- Ability to work effectively in a matrixed and cross-functional environment.
- Bachelor's degree in Marketing, Business, Communications, or a related discipline.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Cross Border Destination Marketing, Southeast Asia
Overview
The Manager, Cross Border Destination Marketing, Southeast Asia is responsible for supporting the development and execution of destination marketing initiatives that drive cross-border travel, spend, and consumer engagement across key Southeast Asian markets. The role works closely with internal stakeholders and external partners to deliver integrated marketing programs that promote travel and commerce opportunities within the region.
The Manager will collaborate with tourism boards, merchant partners, issuers, travel ecosystem partners, and cross-functional teams to execute marketing campaigns, strengthen partnerships, and leverage insights to optimize program performance. This role reports to the Director, Cross Border Destination Marketing or Head of Integrated Marketing and Communications, Southeast Asia.
Role
1. Strategy Execution & Market Support
- Support the implementation of cross-border destination marketing strategies aligned with business priorities and market opportunities.
- Monitor travel, consumer, and spending trends to identify opportunities for marketing initiatives.
- Contribute market insights and recommendations that support regional growth objectives.
2. Destination Marketing Campaigns
- Execute destination marketing campaigns across Southeast Asia to drive awareness, travel consideration, and spending.
- Coordinate integrated marketing activities across digital, social, PR, partnerships, and events.
- Support content development, campaign delivery, and performance tracking to optimize results.
3. Partnership Management
- Build and maintain relationships with tourism boards, travel partners, merchants, issuers, and other ecosystem stakeholders.
- Support the execution of co-marketing initiatives and partnership programs.
- Coordinate with key stakeholders to ensure successful delivery of joint marketing activities.
4. Cross-Border Ecosystem Activation
- Assist in developing and executing consumer engagement initiatives, including cardholder offers, travel promotions, and loyalty campaigns.
- Collaborate with internal teams to enhance traveler and consumer experiences.
- Identify opportunities to strengthen cross-border marketing activities through partnerships and consumer insights.
5. Insights & Performance Measurement
- Utilize available data, consumer insights, and market intelligence to evaluate campaign effectiveness.
- Support reporting, dashboard development, and performance measurement activities.
- Provide campaign results and recommendations to stakeholders to improve future initiatives.
6. Cross-Functional Collaboration
- Work closely with Communications, Product, Sales, Advisors/Consulting, Digital, and Data teams to deliver integrated marketing programs.
- Support regional and local market teams in executing destination marketing activities.
- Share best practices and learnings across markets to enhance program effectiveness.
All About You
- 6-8 years of experience in marketing, destination marketing, travel and tourism marketing, partnerships, or related fields.
- Experience supporting multi-market marketing campaigns and partnership initiatives.
- Understanding of travel, tourism, retail, payments, or digital ecosystems.
- Ability to analyze data and market insights to support business recommendations.
- Strong project management and stakeholder management skills.
- Excellent communication and presentation skills.
- Ability to work effectively in a matrixed and cross-functional environment.
- Bachelor's degree in Marketing, Business, Communications, or a related discipline.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Similar Jobs at Mastercard
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Manage client marketing workstreams, develop data-driven marketing strategies and campaigns, oversee deliverables, lead meetings, present recommendations, manage stakeholders and vendors, and mentor junior consultants. The role involves collaborating with Mastercard teams to develop marketing solutions, measure campaign impact, and optimize client performance across digital, social, direct, media, and other marketing channels.
Top Skills:
ExcelMicrosoft PowerpointMicrosoft WordPower BITableau
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Owns Mastercard’s Security Solutions product suite in Malaysia, serving as the primary customer and account-team contact. Supports product education, technical solutioning, customer feedback, product rollouts, adoption, market communications, and cross-functional delivery. Represents Malaysia market needs to regional product teams, monitors product revenue and P&L performance, analyzes risks and variances, and contributes thought leadership on fraud, cybersecurity, payment security, and future product opportunities.
Top Skills:
Cybersecurity SolutionsPayment SecurityRule ManagementSsoTransaction Scoring
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Leads integrated internal and external communications across West Southeast Asia, advising executives and managing media relations, employee communications, thought leadership, issues, crises, and reputation. Develops narratives and communications strategies for complex technology, regulatory, and business topics; builds stakeholder and agency relationships; uses analytics and AI-enabled tools to measure effectiveness; and leads a small communications team.
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center

