The Manager of Process Engineering and Support oversees the Process Support Section, focusing on process quality, equipment maintenance, and production improvement for NPI and TPI. Responsibilities include team management, performance tracking, and implementing TPM measures to meet production goals while fostering a positive organizational culture.
Join our Team
About this opportunity:
As a Manager of Process Eng and Support, you will plan and manage resources, competencies, and processes within the scope of process engineering and support.
Manage Process Support Section to provide professional 1 st line process & quality support and equipment maintenance (All the equipment except test related one) towards the commitment to excellence for NPI production.
What you will do:
The skills you bring:
About this opportunity:
As a Manager of Process Eng and Support, you will plan and manage resources, competencies, and processes within the scope of process engineering and support.
Manage Process Support Section to provide professional 1 st line process & quality support and equipment maintenance (All the equipment except test related one) towards the commitment to excellence for NPI production.
What you will do:
- Manage and coordinate daily work in Process Engineering and Support Section.
- Drive establishment of goals and objectives in Process Support Section. Implementation of measurements and follow up of relevant KPI's related. Ensure the achievement of goals and objectives.
- Monitor and report section work results, follow up the corrective and preventive actions, initiate improvement.
- Develop process and method of equipment performance/spare parts control and improvement.
- Plan and adjust headcounts of Process Support Section in line with business requirement.
- Plan and manage competence development for Process Support staff.
- Manage processes and systems that are owned by Process Support team.
- Support and co-operate with all internal and external teams.
- Create a coherent organizational culture to motivate employees.
- Monitor, drive or coach the responsibilities and tasks specified in Operational Description of Process Support
The skills you bring:
- University degree or above in Engineering.
- Good knowledge in mechanical area.
- Be familiar with TPM system.
- Comprehensive knowledge of Ericsson products and processes is preferred.
- 6 sigma Black Belt is preferred.
- Fluent English in Listening, Speaking, Reading and Writing.
- Be able to play a leading role in a team, showing characters of leadership, creativeness, and persuading ability.
Ericsson Austin, Texas, USA Office
Ericsson Austin ASIC Design Center Office
Downtown energy with walkable eateries, coffee spots, live music, and lakefront paths; easy cross‑town access and an active, outdoors‑friendly lifestyle.
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