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Health Care Service Corporation

New Business Coordinator

Posted 18 Days Ago
Be an Early Applicant
In-Office
Austin, TX, USA
42K-93K Annually
Senior level
In-Office
Austin, TX, USA
42K-93K Annually
Senior level
Supports sales and account management teams with prospecting, new business acquisition, retention, customer and broker inquiries, enrollment preparation, documentation, data gathering, and database maintenance. Conducts research, reviews forms and RFPs, coordinates meetings, develops customer relationships, answers benefit-related questions, and ensures compliance with company policies. Requires health insurance or healthcare experience, a state insurance license, strong organizational and communication skills, and proficiency with Microsoft Office.
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At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

The New Business Coordinator supports Sales/Account Management personnel to assist in prospecting, acquiring or retaining business. May conduct research for prospective business by internal sources, external agencies, or reviewing RFPs. Research inquiries received from customers, Brokers, or company representatives and assist in problem solving. Relay information to Sales or Account Management personnel or responds directly to customer or company representative. May coordinate meetings.
JOB RESPONISBILITIES
• Gather data, create and/or maintain databases.
• Participate in enrollments. Prepare materials for enrollment sessions.
• Prepare documentation for prospective or existing customers. Review forms received for completeness.
• Develop relationships with customer representatives.
May respond to questions from prospect regarding benefit information and available benefit options.
• May include some travel.
• Communicate and interact effectively and professionally with co-workers, management, customers, etc.
• Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
• Maintain complete confidentiality of company business.
• Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.
JOB REQUIREMENTS
• Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 5 years of experience in health care management in a marketing service representative role OR 5 years of experience in sales/marketing or health care management/claims/provider service experience involving processing or coordination of services for health care clients.
• State Insurance License(s) or obtain State Insurance License(s) within required time frame per state regulations.
• Organizational and decision-making skills; written and verbal communications skills including telephone skills.
• Ability to interact professionally with both internal and external contacts.
• Proficient in Microsoft Excel, Word, PowerPoint and Access.

JOB REQUIREMENTS:
* Bachelor’s degree and 2 years’ experience as a health care / ancillary product management in a marketing service representative role OR 6 years’ experience combination of sales/marketing/health/ancillary insurance experience involving processing and coordination of services for health care clients.
* Must have General Lines Agent – Life, Health State insurance License within required time frame per state regulations.
* Organizational and decision making skills; written and verbal communications skills including telephone skills.
* Ability to interact professionally with both internal and external contacts.
* PC experience in Microsoft Excel, Word, PowerPoint and Access.
 

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$41,700.00 - $92,800.00

Exact compensation may vary based on skills, experience, and location.

Health Care Service Corporation Austin, Texas, USA Office

Austin, United States

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