Head of North America Field Operations

What you can expect

The Head of North America Field Operations Manager will serve as an integrated operations partner to regional sales leadership, influencing Geo Revenue planning and execution strategies. Translate data, market insights, and collaborative input into actionable priorities and efficient processes. Enhance sales productivity, optimize revenue results, and guide teams toward focusing on key objectives.

About the Team

The Geo Revenue Operations team collaborates with regional sales leaders to implement strategies across territories, quotas, pipelines, and forecasting. This is achieved by integrating market insights, analytics, and systems knowledge while fostering collaboration among sales, finance, enablement, systems, and data teams. The team's efforts ensure streamlined operations, maximize selling time, and establish consistency at scale. These practices ultimately drive success for customers and teams across all regions served.

What we’re looking for

• Possess over ten years of experience supporting sales, market entry, or revenue teams in strategy, operations, or business functions with global or regional sales exposure.

• Show expertise in working with senior leadership and sales teams to transform strategy into priorities, actionable plans, and measurable outcomes through analysis and sound judgment.

• Demonstrate proficiency in utilizing sales systems and analytics tools, including CRM platforms, spreadsheets, and reporting tools, to enhance processes, reporting, and operational efficiency effectively.

• Possess certifications in Global Strategy, Business Analytics, or Sales Operations from recognized institutions to enhance expertise and professional qualifications.

• Hold advanced education in a relevant field or equivalent qualifications.

• Hold qualifications or educational background in Business, Economics, Communications, or a similar area of study.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.