Designs and modernizes global, cloud-native counter and rental systems across application, data, integration, networking, security, and resiliency domains. Defines reference architectures, APIs, event models, integrations, and modernization strategies while guiding engineering teams through the full SDLC. Partners with enterprise architects, product managers, operations leaders, program directors, and vendors to align stakeholders, refine requirements, document dependencies, and deliver secure, compliant, high-availability solutions for complex multi-brand and multi-country environments.
A Day in the Life:
We’re looking for a Principal Solution Architect – Global Counter & Rental Systems with deep expertise in defining cloud-based, distributed, transaction-heavy architectures that support global, multi-brand, multi-country, and franchise rental operations.
You will work closely with business partners, product managers, engineering teams, operations leaders, and enterprise architects to transform how Hertz builds and modernizes counter, agent-assisted, and rental execution systems. This role is highly hands-on, with accountability for future-state architecture, solution design, and delivery alignment across complex global ecosystems.
We expect the starting salary to be around $215,000. The actual salary will be determined based on years of relevant work experience.
What you will do:
- Design, modernize, and refactor global counter and rental systems using modular, cloud-native, API-driven architectures
- Own solution architecture across all domains including application, data, integration, networking, security, and resiliency
- Define and maintain solution blueprints, reference architectures, and standards for counter and rental platforms
- Establish a clear end-state architecture for areas of responsibility and drive stakeholder alignment and buy-in
- Ensure architectures can be delivered incrementally, on time and within budget, without compromising the long-term target state
- Lead architectural design and review for initiatives spanning:
- Counter and agent workflows
- Offline / degraded-mode operations
- Multi-brand and franchise configurations
- Country-specific regulatory requirements
- Work hands-on with engineering teams across the full SDLC, including design sessions, code reviews, and technical decision-making
- Partner closely with Enterprise Architecture to align with broader platform and integration strategies
- Define API, integration, and event models connecting counter systems with reservations, fleet, payments, identity, pricing, and customer platforms
- Drive modernization using incremental transformation patterns (strangler, abstraction, coexistence)
- Ensure solutions meet security, compliance, performance, and availability standards
- Participate in the design and planning of enhancements to existing platforms and development of new capabilities
- Advise business and technology stakeholders on architectural tradeoffs and recommendations
- Interpret and refine business requirements using workshops, design sessions, prototyping, and modeling
- Understand and document system dependencies, integration points, and data flows across the rental ecosystem
- Create and maintain architecture documentation including solution designs, technical specifications, and release artifacts
- Collaborate with Operations leaders, Program Directors, and Vendors to solve complex cross-functional challenges
What We're Looking For:
- Bachelor’s degree in Computer Science, Information Systems, or related field
- Master’s degree preferred or equivalent practical experience
- 15+ years of experience in information technology
- 5+ years in a Solution Architect / Systems Architect role supporting large-scale enterprise platforms
- Proven experience across full project lifecycles including:
- Requirements definition
- Architecture and solution design
- Prototyping
- Implementation and rollout
- Strong experience with cloud-native application architectures (microservices, event-driven systems, serverless)
- Extensive experience designing and implementing API-based integrations using REST and SOAP, with JSON and XML
- Experience with transactional, high-availability systems (retail, travel, hospitality, or mobility preferred)
- Familiarity with counter, POS, or agent-assisted systems is highly desirable
- Experience designing for offline-first or degraded-mode scenarios
- Strong understanding of system integrations using APIs, messaging, batch, and streaming patterns
- Experience working in Agile / Scrum environments
- Hands-on familiarity with modern web and data technologies (SQL, JavaScript, HTML5, CSS, JSON)
- Demonstrated ability to lead technical initiatives, mentor engineers, and influence delivery teams
What You’ll Get:
- Up to 40% off the base rate of any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
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