Producer Services Intern

The next part of your journey is right around the corner — with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary: 

The internship position within the Producer Services department of The Standard involves a wide range of duties and activities. The goal of an internship is to apply knowledge acquired in the classroom to real-world situations, as well as gain the skills and experience that is necessary to prepare the student for a successful career in business and related fields.

Key Responsibilities Include:

• Analyze operational processes to identify pain points, root causes, and opportunities to improve efficiency, accuracy, and the overall producer experience.

• Support business transformation initiatives by documenting workflows, gathering requirements, evaluating data quality, and recommending practical solutions to recurring challenges.

• Assist with the development and maintenance of procedures, training materials, SharePoint content, and knowledge resources to promote consistency and scalability.

• Leverage Microsoft 365, reporting tools, automation, and AI-enabled technologies to streamline processes and improve operational effectiveness.

• Collaborate with Producer Services leaders and cross-functional partners to address operational, compliance, compensation, data, and technology-related business needs.

• Contribute to special projects and continuous improvement efforts that help Producer Services become more proactive, data-driven, workflow-enabled, and easier to do business with.

During the duration of the internship the candidate will be assigned to one manager to oversee their day-to-day work, however, there may be opportunities to work with several different teams in the division. The work will be conducted in an all-virtual remote environment.   

Qualifications: 

• Applicants must be enrolled as full-time students for the duration of the internship. Rising sophomores, juniors, seniors and students pursuing advanced degrees are welcome to apply.

• Sponsorship is not available for this internship opportunity.

• Preferred majors in Business, Finance, or related field.

• Strong analytical skills as demonstrated by previous work experience, and/or course of study.

• Experience working with MSOffice suite including Excel, Teams, Outlook. Experience in AI tools preferred. 

Benefits: 

• Up to three days of paid time off, plus paid holidays. 

• Scheduled events to network with your team and interns across the company.  E.g.: Coffee with the CEO, careers workshop, etc.

• Interns are provided with all necessary equipment (i.e., laptop, monitor) needed to work from home and will attend the company’s virtual First Day Orientation to gain a deeper understanding of the company. 

Compensation:

• Individual pay rates will be determined based upon current student status (i.e. Sophomore, Junior, Senior).

Key Behaviors of a Successful Candidate:

Winning together: Excellent verbal and written communication skills with the ability to build relationships with team members and stakeholders within the organization. Team-oriented and takes a collaborative approach to enhance subject matter expertise while contributing to project success.

Improvement Mindset: Continuous learner - actively seeks out learning opportunities and demonstrates curiosity regarding the story behind the numbers. Strong analytical, conceptual, and critical thinking skills with a solutions-oriented mindset to help drive results.

Adaptability: Utilizes creative problem-solving techniques to address new circumstances and presents ideas for solutions. Demonstrated willingness to learn new skills and accept feedback. 

#LI-DNI 

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• Real-world experiences and meaningful projects that support your career goals provided by a supportive and responsive management team eager to help with skills development

• Opportunities to build relationships and broaden industry knowledge through virtual networking with leaders and team members across the company

• Three days of paid time off and paid company holidays during your internship period

• A virtual first day orientation and the equipment necessary (e.g., laptop, monitors, headset) for a successful internship experience

Salary Range:

Positions will be posted for at least 5 days from original posting date.

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant’s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.