Product Communications Manager

The MongoDB Communications team is looking for a strategic and versatile communications professional to serve as our Product Communications Manager. This role is the connective tissue for product storytelling at MongoDB — surfacing the narratives, wins, and momentum happening across the business and turning them into external stories that build credibility with builders, customers, and the media.

Reporting to the Product Communications Lead, you'll work in close partnership with Product Marketing and act as a conduit for cross-functional product storytelling, pulling threads from teams across the business — including Partner Marketing, Customer Marketing, Strategic Events, and Builder Relations — into a cohesive narrative. This is a hands-on role spanning story mining, executive thought leadership, and media relations, with scope across MongoDB's full product portfolio.

This role is based in the U.S., with hybrid or remote options available. Occasional travel will be required.

• Own story mining across the business: proactively surface product narratives — customer wins, feature milestones, roadmap moments, and engineering deep-dives — worth pitching to media and other external audiences
• Build and execute an executive thought leadership program for product leaders, securing bylines, speaking opportunities, and other platforms that position MongoDB's product vision and technical point of view
• Manage day-to-day media relations for product-related stories: cultivate reporter relationships, lead briefings, respond to inbound press inquiries, and pitch proactively
• Serve as the connective tissue between Comms and Product Marketing, translating product roadmaps and positioning into external-facing narratives
• Partner cross-functionally with Partner Marketing, Customer Marketing, Strategic Events, and Builder Relations to identify and integrate storytelling opportunities across the business
• Rethink the PR playbook for the AI era: know how to win with builder audiences and how to make MongoDB's story discoverable and credible in a world where builders get answers from LLMs and agents, not just search and press
• Develop and maintain messaging for product communications activities and help train company spokespeople
• Contribute to and help execute MongoDB's product-related communications strategy, including supporting the broader team's approach to campaigns, launches, and always-on programming
• Jointly manage the relationship with MongoDB's PR agency alongside the broader Communications team, ensuring high-impact execution against shared goals
• Monitor industry news, competitive activity, and media/social trends to identify proactive storytelling opportunities and inform strategy
• Set success metrics for product communications programs, track results, and report on impact to the Product Communications Lead and other stakeholders

• 5+ years of experience working in comms programs for leading technology companies and/or high growth global B2B systems, SaaS, enterprise software, or cloud computing provider
• Exceptional writing skills, including the ability to translate complex, technical product concepts into meaningful and compelling stories for a range of audiences
• A proven track record developing and executing multiple communications programs simultaneously, with limited guidance
• Established media relationships and experience securing coverage with technology, business, and trade press
• Experience building or supporting executive thought leadership programs (bylines, speaking, external platforms)
• Confident leadership skills who can collaborate with a diverse set of C-level executives, leaders, and stakeholders 
• Strong cross-functional collaboration skills, with experience partnering across marketing functions such as Product Marketing, Customer Marketing, Partner Marketing, etc. 
• A data-informed approach to measuring and reporting on communications impact
• Comfort operating with a high degree of ambiguity and juggling shifting priorities in a fast-moving environment
• Confidence engaging with senior stakeholders, including Directors and above

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 2273505418