Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
- Lead discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
- Design and document current-state and future-state process maps across lending customer journeys.
- Support product strategy and vision that delivers measurable value to customers.
- Build measurement frameworks to connect product activity to business outcome (e.g., origination volume, approval rates, etc.).
- Supporting the reporting and analysis of marketing campaigns across lending products (e.g. direct mail, digital, pre-approved offers).
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Possess knowledge or interest of small business lending and acquisition, including digital/mobile acumen and portfolio management initiatives
- Experience in product management
- Data analysis and experience using data analytics and insights to solve problems
- Data visualization and experience with executive storytelling to advance product recommendations
- Strong leadership, communication, and interpersonal skills
- Proven track record leading initiatives end-to-end in complex environments
- Experience with Microsoft Office Suite, specifically Excel and PowerPoint
- Experience in small business lending is a plus
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
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