Project Operations Assistant

Base is America’s next-generation power company. We’re rebuilding the foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today’s fragile, centralized grid into a resilient and abundant system. We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time.

Base Power Company is seeking a highly organized and detail-oriented Deployment Operations Assistant to drive the critical pre-installation stages of our battery deployments. This role is responsible for ensuring that all necessary permits and interconnection agreements are secured efficiently to facilitate a smooth installation process. The Deployment Operations Assistant will be the primary liaison for permitting with Authorities Having Jurisdiction (AHJs) and utilities, expertly navigating complex requirements and timelines. This role is crucial for maintaining a healthy project pipeline and enabling Base Power’s rapid growth. Please note that this role is an hourly position.

What You'll Do

• Prepare and submit all necessary permit applications and interconnection agreements to the relevant AHJs and utility companies.

• Proactively manage and resolve challenging interactions with AHJs, including addressing and overcoming rejected permits and navigating unique local requirements.

• Expertly handle off-nominal permit processes, developing creative and effective strategies to keep projects on track when standard procedures are insufficient.

• Maintain a clean and meticulously organized project pipeline, ensuring the timely submission and tracking of all required documentation from initial application to final approval.

• Report out key metrics on pipeline health, providing clear visibility into permit statuses, timelines, and potential bottlenecks to inform strategic decisions.

• Serve as the internal subject matter expert on permit and interconnection processes, providing guidance to the broader team.

• Develop and maintain strong relationships with key personnel at various municipalities and utilities.

• Continuously identify and implement process improvements to increase the speed and efficiency of the permitting and interconnection lifecycle.

What You'll Bring

• 2+ years of experience in permit coordination, project coordination, or a similar role, preferably within the solar, battery, construction, or utility sectors.

• Strong organizational and time management skills with the ability to manage multiple projects simultaneously.

• Excellent written and verbal communication skills, with a focus on clear and professional customer interactions.

• Experience scheduling and coordinating with external stakeholders (e.g., inspectors, utility representatives).

• Proficiency in managing documentation and utilizing online portals.

• Strong problem-solving skills and the ability to proactively address potential roadblocks.

• Ability to track and analyze data to identify trends and improve processes.

Preferred Skills

• Experience working directly with AHJs and utility companies for inspections and interconnection agreements.

• Knowledge of solar, battery, or EV charger installation processes and common post-installation requirements.

• Familiarity with CRM or project management software.

• Understanding of utility interconnection processes and requirements.

• Experience in developing and implementing process improvements.

This role is pivotal in ensuring a positive customer experience and increased uptime of battery systems. If you are a detail-oriented, proactive coordinator with a passion for customer satisfaction and process efficiency, we encourage you to apply!

• First Principles Thinking: Question assumptions. Principles > rules.

• Operate at Base Pace: Focus on what matters, act quickly, and learn by doing.

• Give & Get Feedback: Be direct, be humble, and maintain a growth mindset.

• Everyone’s an Owner: Follow through on commitments and own results.

• Strong Opinions, Loosely Held: Drive clarity and make calls with imperfect information.

• Committed to the Mission: Rebuilding the grid is a big challenge. We work hard because we care deeply about the impact we’re creating. We work in-person. It’s not a 9-to-5. We are all-in.

• Fun & Optimism Coexist with Grit: Collaboration and celebration coincide with the intensity of building real things.