Assists Sales Managers with prospect interactions, appointment scheduling, property tours, proposals, contracts, correspondence, sales collateral, promotional materials, marketing projects, and revenue and sales reporting. Maintains professional client relationships, coordinates multiple deadlines, and supports hotel sales activities. Requires flexible scheduling, strong communication and organizational skills, computer proficiency, and the ability to perform office and occasional physical duties.
Scope of Position
The Sales Coordinators primary responsibility is to assist the Sales Managers in all aspects of sales including but not limited to greeting/meeting prospects, scheduling property tours, processing contracts and all other sales related issues.
Position Requirements
- Minimum 1 year of coordinator experience in a hotel, preferred.
- Professional demeanor appropriate for a luxury environment.
- Detailed oriented, quality focused and resourceful with excellent verbal and written communication skills.
- Effective planning and organizational skills to implement multiple projects and meet deadlines.
- Ability to effectively deal with internal and external clients.
- CI/TY experience preferred.
Responsibilities
- Provide assistance to Sales Managers (23) where necessary, reporting directly to these individuals.
- Schedule appointments and meet/greet prospects.
- Maintain sales collateral and monitor sales inventory and promotional material.
- Prepare and conduct property tours, FAMs, etc.
- Assist Sales Managers with correspondence as required.
- Process proposals, contracts, mailings etc.
- Coordinate marketing projects.
- Preparation and distribution of weekly/monthly reports including revenue management and sales reports.
- Perform any other reasonable duties as required by management.
Education
- Degree in marketing or communication and/or a minimum of 2 years experience in hospitality or related industry.
Skills and Abilities
- Ability to communicate in the English language. Second language is a plus.
- Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.
- Experience using computers and software programs such as Microsoft Office (Word, Publisher, Excel, PowerPoint, and Outlook).
- Comfortable with the use of the Internet as a research tool.
Physical Requirements
- On a continuous basis, sit at a desk for long periods of time in front of a computer screen.
- Intermittently twist to reach equipment or supplies surrounding desk.
- Perform simple grasping and fine manipulation; use telephone and computer keyboard daily.
- Must be physically fit to lift, pull, and push items up to 50 pounds.
- Also requires standing/walking/reaching and bending throughout shift.
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