SALES MANAGER- Embassy Suites by Hilton Austin Downtown South Congress

Texas Western Hospitality is looking for a uniquely qualified hospitality leader to join our team as a Sales Manager! 

ESSENTIAL FUNCTIONS:

• Establishes client base of organizations, associations, social groups, and corporate businesses through direct outside and inside sales, in order to secure business for the hotel.
• Ensures that predetermined sales expectations are met or exceeded.
• Manage daily schedule to achieve 25% strategic administrative time and 75% tactical sales execution time.
• Conducts tours, answer questions for walk-in and call-in customers directing them to other sales staff members if appropriate.
• Develops and maintains relationships with key clients in order to produce group and/ or convention business.
• Documents all sales activities into Sales Pro in a timely and accurate manner.
• Negotiates guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines. Confirms agreements in writing and forwards document to client and affected hotel departments.
• Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.
• Forecasts and accurately records and all bookings and cancellations.
• Assists the Director of Sales with the implementation and achievement of the Sales Marketing plan.
• Actively participates in various industry networking groups. This includes but is not limited to attending local and regional events and conventions and developing relationships with meeting planners and decision-makers for the association/government agencies.
• Actively participates in weekly Revenue calls.
• Spends a majority of time each week away from the hotel conducting outside Sales calls and Sales Blitzes.
• Provides administrative support to the Sales team/office.
• Meets with F&B staff daily to review catering summary (if applicable).
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Maintains a professional image at all times through appearance and dress.
• Meets with planners after their event to discuss the success of the event, deficiencies, etc. and to re-book business.
• Follows company policies and procedures and is able to effectively communicate them to subordinates.
• Fulfills Manager on Duty shifts.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent written and verbal communication and interpersonal skills
• Strong analytical skills relative to impact on hotel revenues
• Highly responsible, reliable, and ethical
• Well organized and detail-oriented
• Strong understanding of revenue management principles
• Ability to multitask
• Proficiency in Microsoft Office applications
• Previous experience as a Sales Manager required (preferred hospitality industry)
• Ability to travel as needed
• Must have a valid driver’s license and be able to operate a vehicle to meet with clients.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee will be required to sit for long periods of time; use hands and fingers repetitively; view computer screens for long periods of time; use office equipment, including a telephone; reach with hands and arms; and stoop, kneel, or crouch and frequently be required to walk, climb stairs, talk, and hear. May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.

Must be able to use close vision, distance vision, and color vision effectively.

Able to operate in mentally and physically stressful situations 

QUALIFICATIONS:

• Previous experience as a DOS or Sales Manager in the hotel industry is a plus
• High school education is required. College education is preferred.
• Must have prior experience in Sales Manager or Supervisor role.
• Must be able to effectively lead and motivate a team.

Texas Western Hospitality offers a comprehensive rewards and compensation package for eligible associates that includes:

• Opportunities for advancement and career growth
• Warm and supportive work environment
• Competitive Wages
• Medical, Dental, and Vision Insurance
• Flex Spending Account
• Voluntary Life Insurance
• Short-Term and Long-Term Disability
• 401(k) retirement plan with Employer Match
• Paid Time off Programs
• Holiday Pay
• Jury Duty Leave and Bereavement Leave