Sales Operations Manager

AppSumo is the first place entrepreneurs start. We help small businesses become Sumo-sized by promoting great software at awesome prices. We’ve helped launch thousands of top B2B tools like Mailchimp, Evernote, Intercom, and Dropbox just to name a few.

At AppSumo, we believe work doesn’t have to suck. We love helping entrepreneurs build a lifestyle they’re passionate about. And that includes you.

The foundation of our culture is treating teammates like adults. This is a place where we actually encourage you to have a side hustle and develop your career at AppSumo. You’ll learn everything about starting and growing a business here—and get paid to do it.

We’re on a mission to open the doors of entrepreneurship to everyone. You in?

As Sales Operations Manager, you’ll be digging into the data behind the sales performance of AppSumo and helping set the strategy for the continued growth of the company. 

On the day-to-day, you’ll be:

• Overseeing and maintaining sales data in HubSpot and other software programs
• Tracking and analyzing key metrics, including pipeline growth, win/loss rates, and quota attainment
• Setting up dashboards and reports, both in CRM and beyond, to track sales operations and cross-functional efficiencies, and identify areas for improvement
• Owning the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management
• Managing and developing the Business Development Coordinator, providing guidance, support, and clear priorities to ensure alignment with overall sales operations goals
• Working with plus sourcing third-party partners to manage additional lead inflows and lead qualifications
• Creating accurate sales forecasts based on data analysis
• Analyzing sales data to identify trends and opportunities for improvement
• Designing and manage sales commission structures and incentive programs
• Ensuring accurate calculation and timely payment of commissions
• Developing and implementing training programs for new and existing sales reps
• Ensuring that all sales team members understand the tools and processes used
• Assisting in managing relationships with external vendors or partners related to sales

• 3-5 years of experience in sales operations as a subject matter expert with proficiency in creating reports, optimizing processes, training new hires, and managing dashboards
• Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure execution and business impact
• Proficiency with HubSpot, PandaDoc, and AI software
• Proficiency with Google Suite and Microsoft Office
• Bachelor's degree required; technical or business-related field preferred

• Health insurance through Blue Cross Blue Shield, plus vision, dental, life insurance, and mental health services for you and your loved ones
• 401(k) matching
• 100% remote work model
• Open vacation (PTO) policy (plan to make your Slack status a “🌴” at least one week per quarter)

• Flexible hours that let you start late or take that midday power nap
• Freedom to have a side hustle (we don’t treat that word like it’s Voldemort)
• Free access to all the software and tools in the AppSumo marketplace
• 100% hybrid work model—work from home or the office
• An invite to our annual all-expenses-paid company trip (think Costa Rican Resort, not teambuilding at Generic Corporate Venue #84)
• Free lunch once a week, all the gear you need and work that actually makes an impact

Ready to join us?

Individuals seeking employment at AppSumo are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.