Leads and develops an SDR team responsible for pipeline growth, outbound strategy, quality demos, and quota attainment. Hires, coaches, and motivates SDRs; tracks performance metrics; improves sales processes and conversion efficiency; and partners with Sales and Marketing on campaigns and lead generation. The role is hybrid in Tampa, Florida, with in-office work three days weekly.
About the Role
As an SDR Manager at NinjaOne, you’ll play a key role in driving go-to-market success by leading a high-performing team responsible for consistent pipeline growth month over month. You’ll hire, coach, and develop top SDR talent, building a culture rooted in curiosity, accountability, and continuous learning.
In this hands-on leadership role, you’ll inspire your team to exceed targets, refine outbound strategy, and generate high-quality opportunities that fuel the success of our Account Executives. You’ll collaborate closely with sales and marketing leadership to align goals, optimize workflows, and create a world-class sales development engine that supports NinjaOne’s continued growth and expansion.
Location - Tampa, FL - Hybrid, in office on Monday, Tuesday, and Thursday plus additional days as required.
What You’ll be Doing
- Hire, coach, and develop a high-performing team of SDRs.
- Build and execute strategies to consistently generate quality demos and pipeline.
- Drive skill development in sales tactics, product knowledge, and industry expertise.
- Track, analyze, and report weekly activity and results.
- Motivate and engage your team through creative incentives and recognition.
- Partner with Sales and Marketing to refine campaigns and lead generation.
- Oversee SDR-specific promotions and outbound initiatives.
- Continuously improve processes, tools, and conversion efficiency.
- Other duties as needed
About You
- 2+ years of experience leading an SDR team, plus at least 1 year as an SDR.
- Proven success consistently exceeding quota as both an individual and leader.
- Skilled at hiring, coaching, and developing top-performing talent.
- Strong grasp of SDR metrics, KPIs, and data-driven performance management.
- Exceptional communicator with the ability to influence and build cross-functional alignment.
- Highly organized, adaptable, and comfortable managing multiple priorities.
- Proficient in Salesforce; experience with Salesloft and other sales tools a plus.
- Energetic, motivated, and passionate about growth and team success.
- Embody NinjaOne’s core values - Curiosity, Integrity, Kindness, Humility, and Innovation - and foster them in your team every day.
About Us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
- We are a collaborative, kind, and curious community.
- We honor your flexibility needs with full-time work that is hybrid remote.
- We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
- We help you prepare for your financial future with our 401(k) plan.
- We prioritize your work-life balance with our unlimited PTO.
- We reward your work with opportunities for growth and advancement
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
#LI-MB1
#LI-Hybrid
#BI-Hybrid
NinjaOne Austin, Texas, USA Office
We are so excited to explore our new neighborhood and be right in the heart of Austin - close to restaurants, parks and even the river!
Similar Jobs
Software
Leads and coaches a sales development team responsible for pipeline generation. The role builds SDR training programs, executes outbound calling strategies, establishes KPIs, analyzes performance, improves CRM and sales-tool workflows, and partners with Sales and Marketing to optimize lead flow and messaging. It also develops career pathways and drives measurable pipeline and revenue outcomes across a dual-brand SDR team.
Top Skills:
CRMHubspotNationgraph
Security • Software • Cybersecurity • Generative AI
Leads and scales the SDR organization by hiring, coaching, and developing talent; owning pipeline and meeting generation; optimizing outbound and inbound sales processes; managing KPIs, dashboards, forecasting, and CRM quality; and partnering with Sales, Marketing, Revenue Operations, and Channel teams to improve pipeline performance.
Top Skills:
Ai-Powered Sales TechnologiesCRMHubspotSales Engagement PlatformsWorkflow Automation
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Leads client-facing tax operations transformation initiatives, advising on tax reporting strategy, compliance, process redesign, governance, and operating models. Directs cross-functional teams, analyzes tax and financial data, translates regulatory changes into actionable solutions, validates outcomes against tax and independence standards, and coaches teams. Builds client relationships, supports change adoption, and uses digital and AI-enabled methods to improve tax service delivery.
Top Skills:
Artificial Intelligence (Ai)
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
