Senior Development & Learning Specialist

Acuity is seeking a Senior Development & Learning Specialist to support the creation, development, and implementation of employee development and learning programs, including eLearning initiatives. This role partners with the Director to identify development and learning needs, design and implement effective programs, and measure program effectiveness. The Senior Development & Learning Specialist is also responsible for the administration and optimization of Acuity’s Learning Management System (LMS), including governance, technical infrastructure, platform configuration, user access management, and overall system functionality.

Internal Deadline to Apply: November 30th, 2026

ESSENTIAL RESPONSIBILITIES: 

• Program Development:
  • Assess training and development needs through surveys, interviews, focus groups, and communication with management and employees.
  • Assist with the development of training programs to fulfill employee needs to maintain, improve or augment skills and/or secure applicable external training resources.
  • Design, develop, and implement programs aligned with employee personal and professional development needs.
  • Collaborate with subject matter experts to develop and deliver high-quality programs.
  • Develop and design learning material, coordinate and review job-agnostic educational content, and incorporate current technology in development of eLearning curricula.
• Learning Delivery:
  • Organize, coordinate logistics, and facilitate training sessions, workshops, and seminars.
  • Utilize various channels, including in-person, workshops, mentoring, coaching, virtual, and e-learning platforms.
  • Maintain and update digital course materials in line with changes in course technical and branding standards, delivery requirements, etc.
  • Support the deployment of learning programs including uploading and updating courseware and curricula, training assignments, learner notifications and rules within the LMS.
• Leadership and Team Development:
  • Assist with development and execution of leadership development programs for management.
  • Provide coaching and support to enhance leadership capabilities within the organization.
  • Mentor others to amplify the company’s learning and development efforts.
• Performance Support:
  • Develop tools and resources to support ongoing performance and development.
  • Collaborate with management to train and implement learning and development coaching.
  • Support the company’s education and tuition reimbursement process, to include managing communications, ensuring approvals, tracking requests, and processing documentation.
• Evaluation:
  • Implement assessment tools to measure the effectiveness of learning and development programs.
  • Partner cross company departments to ensure programs support each step on the career development journey.
  • Gather and analyze feedback.
  • Utilize LMS reporting capabilities and develop custom reports to assist with planning and managing the company’s training and development initiatives.
• Technology Integration:
  • Explore, implement and optimize innovative technologies to enhance learning and development delivery and accessibility.
  • Manage the day-to-day LMS administration.
  • Network with other LMS administrators, Docebo LMS peer support to learn new features/best practices.
  • Provide technical support and mentoring to others in areas of eLearning technology.
• Compliance and Reporting:
  • Stay informed about industry trends, regulations, and best practices in employee development.
  • Build data repositories to allow for easy reporting of learning activity completion.
  • Prepare reports on learning metrics.
  • Lead LMS governance meetings to establish and enforce system guidelines, parameters and best practices.
  • Support quality assurance processes through regular content reviews and feedback analysis to improve learner engagement and outcomes.
  • Contribute to governance by ensuring all digital learning products and practices adhere to established procedures, brand guidelines, quality protocols, etc.
• Regular and Predictable Attendance
• Perform other Duties as Assigned.

EDUCATION: 

Bachelor’s degree in human resources, organizational development, learning and development, instructional design or a related field or equivalent experience in training and adult education.

EXPERIENCE:

Five - seven years of proven experience in designing and delivering effective digital and multimedia employee development and learning programs. Solid understanding of instructional design principles, adult learning theory and training methodologies. Proficiency in learning management systems, preferably Docebo. Knowledge of eLearning/instructional design software and multimedia tools for content creation.

OTHER QUALIFICATIONS: 

Excellent leadership, interpersonal and coaching skills. Demonstrated ability to communicate with and present to management, executives and board members. Demonstrated ability to collaborate with cross-functional teams and influence positive change. Knowledge of the latest trends and technologies in professional and personal development and learning.

*Acuity does not sponsor applicants for U.S. work authorization.*

This job is classified as exempt.

For this role, Acuity offers a comprehensive benefits package, including a generous 401(k) contribution, medical, dental, vision, life and disability insurance, paid time off, an Employee Assistance Program, and more. A full description of benefits and eligibility will be provided to candidates during the hiring process.

We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Acuity will include at least one in-person interview during the hiring process for all positions.

If you have a disability and require reasonable accommodations to apply or during the interview process, including for in-person interviews, please contact our Talent Acquisition team at [email protected]. Acuity is dedicated to offering reasonable accommodations during our recruitment process for qualified individuals.