Senior Manager, Software Engineering - Storefront Experience

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.

At Makeswift we're on a mission to build the best tool for creative minds to bring their ideas to the world. The concept is simple: combine the experience of a buttery-smooth, elegant design tool with the infrastructure required to go to production.

We seek a Senior Manager, Software Engineering to lead the teams responsible for BigCommerce’s storefront experience. In this role, you’ll be responsible for the end-user experience of both Stencil, our battle-tested theme engine, and Catalyst, our next-generation storefront powered by Next.js and BigCommerce’s headless GraphQL API.

This role is for someone that thrives in a fast-paced environment and is passionate about empowering engineers to do the best work in their careers. You’ll need to balance shipping an ambitious roadmap, improving the stability and performance of mission critical systems that power billions of dollars in commerce transactions, and mentoring and coaching engineers and leaders.

To be considered, the applicant must reside in the United States.

We have a preference for candidates located in Austin, TX or Atlanta, GA.

• Lead and develop two teams, including coaching, performance management, career growth, and hiring.

• Drive the technical roadmap for BigCommerce’s storefront experiences.

• Establish a culture of strong ownership, accountability, and continuous improvement.

• Improve quality across performance, reliability, observability, scalability, and security.

• Partner with Product to deliver excellent merchant and developer experiences across both Stencil and Catalyst.

• Lead Stencil modernization efforts: evolving the framework’s rendering pipeline, improving existing themes and creating new ones, and modernizing the visual editing experience by integrating Makeswift.

• Lead Catalyst’s continued growth: expand its core feature set, implement new capabilities in B2B commerce, and deliver a new hosting product.

• Establish team objectives aligned with business goals and ensure the team executes against them.

• Facilitate regular 1:1s, healthy feedback cycles, and engineering rituals (e.g., design reviews, knowledge sharing, retros, etc.).

• Participate in on-call and be responsible for incident management.

• 5–7+ years of experience in building and operating production systems, comfortable with front-end, back-end, and infrastructure.

• 2+ years of experience managing & retaining high-performing software engineering teams.

• Strong technical background with an ability to lead technical strategy and architectural discussions.

• A pragmatic approach to execution: you think iteratively and break down problems into deliverable slices.

• Comfortable operating across multiple codebases and teams.

• Strong written and verbal communication skills.

• Experience with Next.js and modern web architecture (e.g., edge computing, web performance, etc.)

• Experience with GraphQL and API platforms.

• Familiarity with ecommerce platforms.

• Experience supporting ecosystems like app or theme marketplaces and partner integrations.

The position can be fully remote but there is a preference for on-site/hybrid in Austin, TX or Atlanta, GA.

We focus our hiring process on understanding your problem-solving and analytical skills. We also look for a strong cultural fit. We don’t do LeetCode, but we might give you a take-home assignment so you can showcase your technical skills. At a high level, the process might look like this:

• Recruiter phone screen

• Hiring manager screen

• Take-home assignment

• Technical interview (assignment follow-up)

• Final stage (cultural interview)

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(Pay Transparency Range: $194,464 - $291,696)

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.

Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/

Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:

• require payment of recruitment fees from candidates;

• request personally identifiable information through unsanctioned websites or applications;

• attempt to solicit money from you as part of the hiring process or as part of an employment offer;

• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.